Oriente

Lisboa Oriente is a truly beautiful train station, especially the top floor where the trains are located. Overall, I had a very good experience there. The station is clean and well-maintained, offering restrooms, a few restaurants, and several vending machines for snacks and drinks. Both the stairs, elevators, and escalators were working perfectly, making it easy to move around with luggage. The only small downside is that it can sometimes be a bit confusing to follow the platform information panels. During my visit, a couple of travelers approached me for help, and thankfully I was able to assist them — mostly because I had already watched a few videos beforehand about how to navigate the station and find the correct platform. Overall, Lisboa Oriente is a modern, efficient, and architecturally impressive station. With just a bit more clarity in signage, it would be perfect.

Orient hub station in Lisbon is really nice design, impressive with the gate and connecting with bus and metro in basement. However some areas are still not clean, you are still feeling the smell in the toilet when passing through the kiosk/shops.

We couldn’t find our way—most of the lifts and escalators were out of service, making it difficult to access the platforms. The station was very dirty, specially the restroom smells awful and the floor was uneven, which made it hard to walk while pulling our luggage. It is a very poor design for travelers. Overall, it was a very unpleasant experience.

Been here several times when I took a bus from Porto - Lisbon - Porto. It has easy access to the shopping mall of Vasco de Gama. To go to the city center, you can simply take the metro, bus, uber, or taxi. The station smells of pee in some parts.

This was a superb station for arrival and departure, set in a grand structure that attracts with its unconventional design. The ticket office has staff readily available who speak English and platforms are large, where we travelled on a double-decker train notably!

We bought our ticket with Eurail pass online first class ticket to Porto and the ticket was issue online for departure at 12:09pm to Porto. We want to book our seat website say can’t book online we need to go to train station with arrive at train station running everywhere looking the booking with luggage’s like mad person try to be late for our train there we no clear indication what so ever at the station where to go. Once we found the booking seat place the gentlemen at the counter say our train is full already no seat available, why in the first place they issue us the ticket and ask us to travel so far to station and than mention to us that the train was full already? Gentlemen’s say that all other train are also full, only available is at 5pm to Porto than he just give us 2 seats without asking us whether we want that seat or we paid for first class we can’t ever choose our own seat in order to reserve a seat we need to paid 5 euro and can’t event choose the direct of the seat facing the gentlemen’s is quite rude maybe this the way local people treated asean tourism maybe they don’t us to visit there country and spend our money here. I do feel racism in this country toward asean tourism maybe asean people should boycott Portuguese . This a very bad service from the train . Why at the first place they issue us the ticket for 12:09 and once we arrive there is not seat available for us? This first class ticket and there is no lounge also at the station that we wait. We fell we been scam ether. The system make it so difficult , why don’t they just let us book our seat online , why we need to spend extra money and time to come to train station to book our seat? The system is made to scam tourism. So I don’t advise anyone to travel by train in Portugal if you are foreigner no indication at all. We do have the same experience from Sintra to Rosario there no clear indication what so ever which line go where from the station. Better waste your time better rent a car and travel on your own.

This train station is a work of art. Even if you do not want to go anywhere by train, you must visit this place. It truly is amazing from an engineers perspective and you'll be in awe at the details and scale of it.

The station is getting old, but this is a great train station. Big and modern for both train and bus, a real central hub, well designed, and easy to navigate...if you have time to kill before catching that train, just cross the street and check out the excellent mall right in front of the station! I love the architecture. Buying tickets was easy. Ticket. Finding the train was easy. Lots of nice places to get a bite to eat while waiting. Nice waiting rooms if it’s a bit chilly. Also convenient to many good hotels, and the skyway.

Love that there is a mall next door and several food trucks and kiosks available to make purchases as you wait for trains. This is a very old station and comes with that some challenges, such as escalators and elevators that do not work, poor signage, kiosks out of order, very grimy restrooms, and uneven stone flooring that makes rolling bags or heels challenging (and loud :-)). The signage and placement of the only available help desk at one far end was a bit challenging. We did love the roof architecture on the top level as you wait for your train to arrive.

Spent some time here for a transfer to Porto. Good for a walk, given the multiple levels, while you wait. There is a waiting room and the restrooms needed some attention. Plenty of ATMs throughout. Some Cafes/sandwich spots and they had a row of mini Food trucks of which only 2 were open. There were some stores on the second and bottom level but if you need to do some serious shopping go to the Vasco da Gama center across the street. Overall, despite the cool design, has seen better days and could use a refresh/restoration.

For the most part, this is a nice train station... great architecture, a mall nearby, good food options, street art, and nice people.

The Oriente station in Lisbon is a one-stop destination for trains, metro, busses, and rental cars. Very busy station as it is a main hub in Lisbon. Estação do Oriente was designed by Spanish architect, Santiago Calatrava. He did the new $2BN design for the World Trade Center Transportation Hub, including the Oculus, although he has renowned designs around the world. The bus depot is behind the train station, as are the offices for the rental cars. We weren't sure where to physically leave the rental car, and after going around the entire station once, I finally told my husband to live park in front of the rental offices, near the taxi queue, and it turned out the agent just came out and took the car from us right there. So don't waste time like we did, drive up, leave someone in the car live parked, and go get your agent. Across the street is the large shopping mall, Centro Vasco da Gama. It is very popular with Lisbonites, but welcome to tourists. Typical big city center mall. I was advised by our rental car office that if you need to use the bathroom, do not use the dirty ones at Estação do Oriente, and instead, head to the mall to use theirs. Good advice! Estação do Oriente is in the Parque de las Naciones district, which is somewhat modernized, and filled with high-rise offices and apartments, not the charming look of the Baixa-Chiado and Barrio Alto districts, where all the cultural and tourist activites are. The two main attractions are really just the train station and the mall, but there is also an aquarium and a casino if you are into such things (which you can get anywhere). The metro is under the trains, as with many cities. Signs for the metro are pretty clear. There are stores and eateries in the station, for your convenience. Nothing amazing to note, again, typical of a large train hub. For a busy train/metro station, walkways and platforms seemed decently clean. Lighting is a bit dark, but at least not the annoying brightness of assaulting fluorescence. There are ticket offices as well as many automated machines for train and metro tickets. There are lines at rush hour, but they move fast, and the Portuguese public are very friendly (all speak English), and very willing to help if you have any trouble or questions.

My husband loves train stations & when getting ideas of where to visit I came across a picture of this place and knew we had to see it in person. I can understand those that comment on the possibly not well thought out planning of having a totally open platform; could make it quite frustrating in rain/cold weather. But for someone like me that was there just to take it in, it was beautiful. While I wish the sun have been out while we were there, it was still quite a site to see. I wouldn't necessarily recommend making a special trip up there, but if you're coming in on the train, it's a beautiful station to see.

+ I love Calatrava's designs. + I love trains. + Waiting lounge. + Connected to the Metro. - No Wi-Fi. - Needs a deep cleaning. Every surface is covered in dirt. The platforms are filthy.

Loved this station. Very cool architecture and plenty of dining and shopping options. I shopped at Continente, which is like the Portuguese Walmart, and I ate in the cafe next to Subway: staff were very nice; caldo verde for 1.60 Euro. There's also a huge bookstore here.