Hotel Park City, Autograph Collection

I simply cannot recommend this hotel enough! Our recent company retreat was fantastic, and I only have the highest praise for the hotel itself and the remarkable staff. From start to finish, they went above and beyond to make our experience unforgettable. ||Marina, the Sales Manager, was so kind and ensured everything ran smoothly from the initial booking to the end of our stay. Katheryn, the Conference Services Manager, was always on hand to assist with any requests, making sure our events were flawless, she was incredibly accommodating. Raul, the Director of Operations, displayed exceptional leadership, I noticed him assisting multiple different departments throughout the hotel. Bailey at the front desk greeted us with a warm smile and exceptional service. Kelly, one of the banquet employees, made an impact on our weekend with her kindness and assistance. It's truly amazing how every department of the hotel was so welcoming and generous.||The suites were a dream, a cozy fireplace in the bedroom and a hot tub on the balcony! The hotel's location in PC had gorgeous mountain views and is a great distance to downtown. They even offer shuttle services to Main Street.||I would work with them again in a heartbeat! Thank you for making our company retreat such a memorable and enjoyable experience.

We will come back. This place is incredible for three things: First, Service. Second, Service. Third, Service.||— fantastic service. Travelling with 2 toddlers we had requests like: drop us to our room, can you pls help us close the hot tub, do you have a small pot, do you have any maple syrup, blah blah. They even did our dishes when we left our cottage! The warmth, the hospitality, the level of service is unmatched relative to anything else we’ve seen in the US. It’s so good you wonder what are these guys doing that others aren’t!|— quality location (especially the view of the lake from the cottages). Slopes in the back, heated pool, trees. It’s gorgeous.|— A+ quality linen, in suite dining ware, burner, laundromat etc. You know it when you throw in dirty toddlers’ clothes in delicate mode and they come out clean!|— A+ on-site store. Never seen better merchandising for a no-frills petite store in a hotel. Has almost everything you need. Retail Specimen.|— Thoughtful touches: smores, espresso machine, puzzles/glowing balls for kids, board games etc.

I can’t say enough about how much we love this hotel. It’s a beautiful property with staff who actually seem happy you’re there. Every stay has been easy and comfortable. My son is over the moon because his favorite restaurant, Ruth’s Chris, is right here on site, which is a pretty solid bonus in our book. We genuinely look forward to coming back every time. We are going to miss this place soooo much! 100% recommend coming here

We’ve stayed at the Hotel Park City for 15 years and love the cottage as there are high ceilings so it feels spacious, the view is breathtaking with the mountains and lake, the people are kind and professional, and the location is central to everything we love - skiing, walking, cross-country skiing, shopping, grocery stores, etc. Danielle at reservations is THE best! I prefer the old set-up of the table and chairs when we checked-in and out. It was uniquely “Hotel Park City” and different from so many other resorts in the area. Snow this year was horrible which is rare, but we still had a great time! And dining at Ruth Chris for dinner almost every night is a treat! You can always count on a delicious meal. From Ashley and Amelie at the front to handle future reservations and greet you to all the wonderful servers, the Ruth Chris experience in Park City is consistently great! Love that it’s part of the hotel so it’s an easy stroll to yumminess. 😋

We stayed one night and appreciated the location. Easy to walk to grocery and a few restaurants. The room was lovely. Two levels. The lower level was a sitting room, fireplace and a nice simple kitchen. We enjoyed dinner and breakfast in. We had a balcony overlooking the pool, golf course and mountain. Enjoyed the sun and reading. The bed was vey comfortable. Bonus there was a washer and dryer! Bathroom was large w shower and soaking tub. Everyone was friendly. There was always coffee, tea and water in the main area. Decor is beautiful and fits with the outdoor vibe.

My friends and I are very happy with our stay at Hotel Park City. The location is beautiful and the atmosphere and outdoor vibe are what we were going for. The room we got was spacious/clean. The staff were all friendly and great — shoutout to Rommel and Peter for not only being ready to shuttle us back and forth to the town, but also giving us a quick tour along the way and to Regie for our smooth and personable checkout process. The spa was one of the best we’ve experienced — shoutout to Sophie, Jojo, and Larissa for taking good care of me and my friends. Our stay would have been more perfect if the swimming pool was open, but other than that, we thoroughly enjoyed our stay. 10/10 would absolutely stay again ✨

We had a fabulous experience at Hotel Park City. The room was beautiful with fireplace and view of the mountains. The service was exceptional. Staff was very friendly. We especially enjoyed shuttling with Peter. He was friendly, informative, and a pleasure. Would highly recommend staying at this resort.

Hotel Park City, Autograph Selection, was a truly amazing resort. The staff was nothing short of welcoming and hospitable. The cherry on top is the chef and delicious food we had every day for breakfast. We enjoyed the location and accessible parking. Thank you for providing my family a great experience.

We loved everything about it. Not your typical, dull, modern furniture. Very southwestern. Nice sitting area and patio. Great views. Beautiful lobby and lounging area. Very good exercise facility. Very nice pool with lots of seating and some free cabanas. Excellent food in the restaurants. Great, friendly and helpful staff. I can't wait to come stay again.

I debated on this review for a few days before posting. At the beginning of the stay I was going to give them a 2 stars....but by the end wanted to give them 5 stars for staff, 3-4 stars for hotel. So what went wrong? Before check-in concierge was not great. I called and emailed questions. The responses I got were "here are phone numbers" basically call yourself. Dock stars. Hotels of this caliber normally will book for you and take care of leg work. Also did not feel concierge before arrival was knowledgeable about recommendations and had experienced opinions. I'm an elite member and supposed to be offered room upgrade if available. Was immediate told none available and it didn't seem she really checked. Funny bc seconds before I looked on several sites, including hotels, and the 800 number and were told several upgraded room sizes were available. I can also tell you hotel was not full the entire time we were there. Ok, whatever. I'm happy enough with room size. We booked a non smoking room. When we got to room I immediately smelled funk and assumed it was moisture/age but was gonna go with it. I know with ski resort hard to keep out the damp. I started smelling smoke and was wondering where it came from. Opened patio door and next room smoking on balcony and it flooded our room. Definitely docking stars. Called down and they immediately moved our room. Add points. Bellman said they really don't separate out smoking rooms. Ugh!!!! After packing everything up again a few hours later realized the fireplace in room wasn't working. Staff sent up maintenance and he worked about 15 mins to tell me he had to check if he had part and would let me know. Ok. Fair. Waited over an hour. Now is a fireplace that important??? Well when it's a present trip for a daughter who wanted a Christmas movie resort with fireplace to read books by...yes. I called down and was informed "oh...he didn't have part and we have to order it". Now I'm getting upset because I had to call down to be told that as we sat there waiting. Dock points. The staff was nice and said they'd move our room again. Ackkk! While I appreciate it...I unpacked and packed and unpacked already. I really didn't have it in me to pack again. It is vacation. She said she'd let us know if part came in but most likely wouldn't before we checked out. As this point I felt management should have called us directly. No call ever on the matter. However the next day, I tried again and it worked. So I'm guessing they got the part???? No call so don't know. I wouldn't have known it worked if I didn't just randomly try it again. Ok...so why would I give them 4 stars? I booked on such a whim didn't realize I'd really want to go to town and need rides. They were so accommodating to us and didn't make us wait for the scheduled time. Then the real reason began. My teen daughter immediately started to not feel well. She was cranky and sleepy and couldn't get up for our included breakfast. So unlike her on vacation. I went down to buffet and asked for a Togo box so I could take to her for when she awoke. I know normally hotels with buffets don't give boxes bc guests take food to people that haven't paid. I was told I'd be charged $8 for the boxes. $8???? Ok what could I do. However after I mentioned my daughter was sick...the charges never appeared the whole trip and all kinds of boxes even cups were given. the rest staff was so very attentive. Maybe because they were bored as very few people there or maybe they are just that good all the time? What a nice surprise especially after having to eat alone every morning and worrying about my daughter. Well, I then needed to be taken to a pharmacy. They even waited while I got medicine so they could bring me back quickly. I could have walked but really wanted to get medicine into her as soon as possible bc she felt ill. The staff quickly accommodated me and asked about my daughter. As the trip progressed things got worse. She was up all night burning with a fever and could hardly stand up, and clearly needed to go to urgent care. They helped me find one, and again accommodated us and were so prompt getting us there and picking us back up. Making sure we had everything we needed. Stopping and dropping me at grocery store to try and find nourishment for her. I def felt well cared for. We were due to fly out and the staff was so kind in trying to find us a room at last minute in case we had to stay, running after me while I was getting in shuttle to make sure we were ok. I did feel if we got trapped in hotel while sick...wouldn't be bad bc staff was caring and would take care of us. We ended up flying home per doc recommendations I truly hope that she didn't get anyone sick. I even Lysoled the room before we left for house keeping. Not to say the other things shouldn't be addressed. Overall our mini mom daughter expensive vacation stunk...hoping to come back again soon

This is a great property in a great location with excellent staff and decent food. There are restaurants, coffee bars and even a grocery store you can walk to by crossing the street. There is a golf course but we did not play on this trip. Rooms are spacious and the bathrooms are luxurious with super high pressure in the showers.

My husband and I are truly impressed with the exceptional accommodation and amenities of this hotel. We really enjoyed the log cabin experience of our suite. The proximity of this hotel from various attractions is also very ideal. It is also close to many plazas for a quick coffee run or grocery shopping. Kudos to all the front desk staff, concierge, chauffeur, and housekeeping services for making us feel right at home. Thank you for making our winter vacation quite phenomenal.

Beautiful older hotel, but well kept up. The service was great. We had business meetings at the hotel and everything went smoothly, except for one early lunch delivery. The food is decently ok. The hotel is very clean and the rooms spacious and beautiful. The beds swept me away to a night if incredible sleep. The grounds are beautiful. Right at the heart of the mountains. Easy access to historic main street.

Room was beautiful! Service lacks.. Restaurants were closed first two days. The cottage was spectacular no complaints except adjoining room had screaming children who luckily left after one day. The staff drives in golf carts so wonderful for them but we had to drag our luggage pretty far as guests. Left early and paid $411 in a cancellation fee- So definitely not happy overall

We stayed in the suite. The rooms were really clean and comfortable. The decor is mountain style, which fits. The heated pool/jacuzzi are nice and kids loved it. You have an awesome view of the mountains. Staff are really down to earth and nice. Not stuck up. Only thing is walls are thin, so I heard my neighbors getting down. The suites come with full kitchen, fridge, microwave, dishwasher, stove/oven and laundry/dryer. Very nice. Also get free access to spa, but I just got freshly tattooed, so couldn't enjoy.

I had a six-night stay for my honeymoon scheduled at this hotel. Before the stay, I emailed to ask how breakfast would be handled. As a Bonvoy Titanium member, breakfast should be included, but this was during the COVID-19 pandemic, so I thought things might have changed. The hotel replied that they were not offering breakfast for Elites, but would instead only provide 1000 points (worth about $5.50). However, they said, both of their restaurants were open, and I could purchase breakfast. I asked for clarification--if your restaurant is open, it's not a health issue. Why not provide breakfast for eligible guests there? The hotel replied that Marriott did not require them to, so they weren't. Okay, got it. I cancelled my stay and booked six nights at a B&B property, which has a lower nightly rate, great reviews, and is still providing a made-to-order breakfast included in the rate, even during the pandemic.

Very cute hotel with beautiful winter lodge hotel lobby and gigantic fireplace. Front desk staff was very knowledgeable and friendly. Much of the hotel staff were on temp work or student visas and very nice people, but poorly trained. Location is a couple miles away from Main Street, but shuttles help get you downtown or to ski areas as well as free city bus, which picks up right in front of hotel. Rooms were nice sized with beds that were moderately comfortable. They had a ski rental place on lower level that was convenient, but our gear had issues (like snowboard binding came completely loose mid-run and had to walk down to base to get tightened).

I gave them 2 stars because the staff is great.And the building is very nice although it needs to be updated. We booked a cottage . The view is fantastic but the windows are so dirty that we can not appreciate . I asked the housekeeper if somebody can clean it she said " of course". But we came back after having lunch but the windows are still dirty!

Hotel Park City is probably the nicest Hotel I've been to. The staff is all first class. The rooms are beyond nice and far exceed any hopes or even standards. Ruth's Chris Steakhouse ....Well....they are the greatest of their kind as well and the steaks and deserts speak for themselves. The spa, the pool and hot tub, the gym and golf course right next door, really I could live there and when you see the rooms you will want to live there. Comfort and the highest of class! I have great memories there with my Wife and other great ones with extended family. I cannot say a bad thing about this place....Well I guess the price kind of hurts but really I cannot say it isn't or wasn't worth every penny. Even out of all of the other same in class or above Hotels, this one is #1 in my book. So Thanks Whoever owns that place! ROBERT M.