WIMCO St Barth Properties - Vacation villas with concierge services

DO NOT BOOK WITH WIMCO My boyfriend and I had been planning a trip to St. Barths for weeks and reserved a villa called “The View” for the dates December 23rd through January 3rd. We paid the required deposit via American Express and were waiting to be contacted to submit the remaining balance. However, despite multiple attempts to follow up, we never received any communication or instructions to complete the payment. With less than 20 hours before our scheduled departure, we contacted the phone number provided. The representative who answered stated that she did not have access to our reservation and, after hearing our situation, simply responded, “That’s too bad,” offering no assistance or direction. My boyfriend continued emailing repeatedly, yet we never received a response from anyone at WIMCO. As a direct result, our reservation was never finalized, and our trip was effectively canceled at the last minute. We also incurred substantial financial losses, including the non-refundable deposit for our private jet. WIMCO’s complete lack of communication and failure to handle our reservation directly resulted in the cancellation of our long-planned vacation and significant financial loss.

WIMCO is a great company. Coordinated our visit in January 2023. Very tasty breakfast in a private house. Arranged and were helpful with everything

This is our 24th visit to St Barths and we have always used Wimco to book our villa reservations. They’ve always been outstanding! This year we booked Villa Magnifica. Our concierge Marco Junod has been quick to help and answer all our questions. I honestly can’t imagine coming to this island without their expert assistance. Thanks also to their Rhode Island staff, Pascale Lord and Emily Whipple, who helped with the house and car reservations. If you want to visit St. Barths, Google Wimco Villas St. Barths for information.

We rented Villa Ella - A gorgeous property - but - unfortunately- we had so many problems -- though they were not Wimco related! Wimco worked tirelessly to help - The power 🔌 🔋was out regularly The mosquitoes 🦟 were so thick - you could not enjoy the property The internet 🛜 was intermittent and slow and down for hours at a time - every days Ella is a spectacular property - but may we suggest that the owner resolve the no AC in the living room/ kitchen - as those rooms cant be used at all with all the mosquitos 🦟 Our group of 6 was terrified to go into the kitchen or living room. The road noise is loud - but tolerable and the view is compensating. The views are mind-blowing - amazing The housekeeper was wonderful Matt - our indefatigable Wimco concierge was patient and beyond helpful with our countless calls about the power and internet outages The property manager was awesome too ….. To the owner - we do understand the island is limiting electricity - a huge issue Im sure for owners - - but the current set up where there is no AC in those rooms now - means that no one can use the living room or kitchen when it’s hot - consider adding screens - we could have at least used those rooms. There was no place to escape the mosquitoes- except to bedrooms which blessedly had AC - when the power was on Thank you!

I am a frequent traveller and often times opt to rent a villa, apartment or house over hotels. I enjoy the freedom and space that these offer. Unfortunately, my worst 2 experiences have been with WIMCO St. Barth. The start was at the airport when their agent Max asked if we minded taking our luggage ourselves to the villa. On a recent trip I emailed with a powerless and inept manager Laurent Edery multiple times a day to initiate a repair the air conditioning unit in our villa that resulted in 5 nights of poor sleep. At times the room temperature was higher than the outside temperature. The villa manager and Laurent Edery stated several times that the air conditioning was in perfect order but I had temperature readings from an electronic device that was in the room. Very unpleasant and very unprofessional. The luxury villa rental market is very competitive and I would suggest that other companies who cover this market are more professional, responsive to clients requests and add a nice personal touch unlike WIMCO.

WIMCO is hands-down the best villa rental agency anywhere. The service and attention to detail bests any competition. Our agent, Bethany Ludwick went so far above and beyond to get us our spectacular rental that we owe her a sincere debt of gratitude. But Bethany's help was just the beginning. We were greeted at the airport by Max Avril who escorted us and our luggage to Villa LUZ. Once there, he explained every feature of the house and finding one item missing in this sensationally equipped Villa, he immediately called for its delivery. It arrived 30 minutes later. Later that day, a bottle of very good Champagne was delivered. And the next morning, Croissants, a Baguette and a Fresh-Squeezed Orange Juice were left at our doorstep. Our exit from the Villa was similarly handled with Max arriving to take our luggage to the Airport where he graciously helped us check in for our flight. We are very long time clients of WIMCO and will continue to be as they continue to offer unparalleled service and by far the most best selection of superb rental properties. Bravo!

Fantastic villa rental agency. They will help you find the perfect villa for your stay. They are available from booking until you fly home to assist you in anyway.

We had a great trip. WIMCO's concierge service was excellent--they were very attentive to our needs and made reservations arranged massages Overall Great service!! Best, Larry