Divi Aruba Phoenix Beach Resort

Each year we visit Divi Aruba Phoenix Beach Resort for three weeks. The staff is helpful, friendly, and accommodating. The rooms have been recently renovated and looked beautiful! We love our room in the tower and the villa.||Here are the staff that I would like to give a shout out about:|Jo Joira - our villa maid who did a wonderful job keeping us happy and our room clean!|Sandra Diaz - the towel lady who always wore a smile and was so sweet and friendly. We love her!!|Charlotte Baarh - concierge who always helped us with our reservations for dinner and had some great suggestions when we didn’t know where to go next.|Joel Fosse - manager of beach and pool areas - he was outstanding in assisting us on the beach with our chairs and anything else we needed to be comfortable. He was friendly, helpful and always cheerful. No job was too small for him to tackle to make everyone happy. He is the best manager we have ever had in all our 28 years coming to Aruba!|Julio Rodrigues - beach attendant who helped guests with chairs. He always was cheerful and helpful.|Clarisa Diaz - staff at Pure Beach Restaurant - she was always smiling, efficient and prompt with our orders and friendly and helpful.||I’m sure there are more but I don’t know their names. Phoenix, please let these people know how important they are! We appreciate them!||At the airport we met a JetBlue staff member who helped us with our tickets and luggage tags. She was wonderful since we didn’t know where not know what we were doing with the defective machine. Her name was Danitza. Thank you to all who helped to make our trip so special.

We visit Aruba every year and stay at Divi Phoenix. We just left Aruba after 2 glorious weeks. We love everything about Aruba, the weather, the restaurants, this resort and the wonderful staff that work there. We have met wonderful people that also visit the same time as us and have become great friends. The staff treat you like family, specifically HANSEL PINEDA who always makes sure we are satisfied with our accommodations, SANDRA MORA at the towel hut who always has a smile and a friendly disposition every day when we get our beach towels and JOEL (Julio) ARIEL who gets us our beach loungers and chairs every day. They greet us when we arrive and say goodbye when we have to leave, with a big, warm hug every single year. Truly our home away from home!! We love Divi Phoenix Aruba!!|Tammy M. Nov 2025

Amazing trip! I love how it’s on water, the beach here is perfect. My family goes here every year and we love it every year! All the workers are spectacular ( Especially Julio)! Super pretty and I will definitely be coming back next year.

We stayed at the Divi Aruba Phoenix in November, and as guests who have been coming for around 10 years, we continue to be impressed. One of the things we love most is how welcoming and helpful the beach staff always are. Every day, they make it easy to relax by helping us get a palapa and setting up our chairs without any hassle.||A special thank-you to Julio, who has been incredibly accommodating throughout our entire stay this week. His friendly attitude and attentive service truly made our visit even more enjoyable.||We’re already looking forward to our next trip back to the Divi Aruba Phoenix!

Our stay at the Divi Phoenix was great! Everyone who works there is awesome. The restaurant/bar staff all are great including Jay R, Estelle & Dino to name just a few! Want to give a shout out to Gloria in housekeeping for keeping our room clean & tidy everyday of our stay. Will be back again next year.

Staying here for a second time. The management did a phenomenal job with a surprise for my birthday. Great room in the renovated building. Amazing staff! Thank you! You helped us make some great family memories. Property grounds were clean and the restaurants were good. Beach was great and walking distance to the hot spots. Very safe.

Wonderful place to stay at!! My mom has a timeshare here and I've been going here for a few years now and no complaints. Service is OUTRAGEOUS especially Julio and the pool attendants, they are wonderful! I love going back every year. Everyone there at the Divi Phoenix and on the Island are very friendly!

My husband is an owner. We were visiting the island for several weeks. During one of our non-Divi weeks we attempted to have a meal at Pure Beach. We sat at the bar. There were 4-5 bartenders behind the bar, all of which were too busy looking at their phones to ask if we would like to order. The truth was, we weren't wearing divi wrist bands. Before greeting us, the female Hispanic bartender needed to announce loudly that we couldn't use the room charge system or cash and that they only take credit cards. This is a known process, it's common sense, it's posted prominently on a sign. We started with water, but also wanted to order drinks. Bartender grabbed the menu from me before I had made a decision on what to order. We eventually ordered an App. Bartender never took our drink order, which should be the next step. We ended up walking out. I would give a zero if I could. This isn't poor service it's non-existent service. This isn't the first time we've had an issue at Pure Beach. The most recent visit was a hopeful attempt at a better experience. It's just a very sad, it's a beautiful property. Bar Manager attempted to get our business back, but the damage was done. Will not return.