Venchi

Looks amazing and the chocolate & gelato taste even better 😋 I received excellent service from Kimberly who spoke fluent English and helped me choose. I only realized she was a trainee after seeing her name tag, but she seemed like a pro employee explaining the size, topping, and flavor options. I ended up getting a medium with dark chocolate inside the cup along with 3 flavors - mango, dark chocolate, and strawberry 🤩 it was sooooooo good. You can't go wrong with anything here! Glad I got to take this onto my train ride to Cinque Terre. Thank you for the delicious-ness!

Good gelato in a variety of flavours, some of which I haven't seen anywhere else. The prices are reasonable, and the decoration is pleasing. They even have a large, chocolate waterfall in an upside-down, cone shape.

Pistacchi, nougat e tiramisu very delightful combo. Lisa and the new training staff were very kind and helpful. They told their products are also all halal so the Muslim community and customers don’t worry about . Recommend it !

I visited the Venchi outlet located inside the Florence train station a few times on my visit to Florence and it was excellent. I had their hot chocolate as well as a gelato and it was excellent. The staff too was very good here.

Ice cream was very good but Ezechiele at the Santa Maria Novella train station made it even better, he was kind, helpful, funny and made the experience better. I fully recommend it!

They have the best gelatos in my opinion, i always get the hazelnut and the milk ones.

It's a relatively smaller Venchi shop, located within the train terminal. If you're looking for some last minute standard offerings, this will be good enough. However, if you're looking for a wider product offering, you're better off visiting one of the spots located amongst the touristy centres. Gelato was great, as with all other outlets. Was served by an Asian chap who was extremely friendly and patient with our asks.

Great collection of gelato and chocolates right at the entrance of Firenze SMN railway station (Ferrovaria Stazione). The person there was nice and responsive. Definitely worth a visit to people of all ages.