Carlton George Hotel

It was my third visit in 13 months, so that says it all. First class service, from first contact when booking to checking out, helpfulness and friendliness of staff is second to none, nothing too much trouble. The location is excellent, only a few steps from Queen Street station and Buchanan Galleries. For a solo traveller it’s perfect, the lounge is a lovely place to sit and relax. Food in the restaurant is excellent, both in the evening and breakfast. A lovely touch was the chocolates and card left for my birthday. If returning to Glasgow I would always choose this hotel.

Lovely Hotel right in the centre of Glasgow, lovely room. Spacious and clean with the added bonus of a free mini bar. Which included small decanters of spirits||Staff were amazing, offering tips for our stay always with a smile||When looking for the hairdryer I found a set of hair straighteners which was a lovely added bonus.|We had breakfast which was lovely and also access to the executive room. With drinks and snacks included for up to 2.5hrs||Would definitely recommend this hotel. And would definitely use again on a return visit.

This hotel has many pros and cons, but misses the benchmark for a 4-star hotel in several categories. The location could not be better, as the hotel is located in central Glasgow and is a convenient walk away from any sites, as well as two train stations. The hotel also provides a free mini bar, which is a thoughtful gesture. The experience we had with staff was mixed. Several of the front desk staff were attentive and helpful. Others were completely disengaged and did the bare minimum to respond to our queiries. A young woman who was working on the morning of October 21st was incredibly welcoming; we also spoke with some of the cleaning staff and found them very helpful. The rooms themselves were not in line with our expectations for a four-star hotel. There were no bathrobes or slippers offered and unfortunately we found that sections of our room had not been properly cleaned or serviced, as they still had prior guests' rubbish in them. The shower was impossible to adjust to a normal temperature, as it would range between freezing and suddenly scalding. The toilet sink was clogged. It was very dark both in the room and toilet; as we were attending a wedding it was incredibly difficult to get ready - we could barely see our faces, let alone shave or apply makeup. In short, the hotel stay was fine and at the correct price point, we would stay here again in the future. I hope that the management can take this review as guidance for aspects which can be improved, as I feel all of these points can be easily fixed.

An overnight stay with a friend. |Hotel had been recommended to me and it didn't disappoint. |Yes, The room is a bit dated, however the facilities were 5*|Complimentary mini bar. Coffee machine|Straighteners as well as a hairdryer. |Bathroom was modern and the bed very comfortable. |Spotless throughout. |We had accee to the executive lounge included. Staff were present but discreet. |Superb value for money. Next to Queen Street station|Not a problem to leave luggage before check in or on day of departure. |Will 100% return

This was the perfect stay for our first time in Scotland. A very nice property located in a great part of Glasgow, and the staff were so friendly and helpful! The room had a very comfortable bed and offered plenty of space for a couple traveling with multiple suitcases. The view from The Windows Restauraunt was amazing, we even got to step out onto the balcony after breakfast into the crisp morning air and hear a bagpiper playing! Only one small issue during checkout, but it was handled quickly and professionally. We would love to visit again!

The hotel benefits from a great location and friendly staff, but unfortunately the positives ended there for us. The bedroom, although dated, looked acceptable at first glance. However, the cleanliness was far below standard. We found hair on the bathroom tiles, and the glasses in the minibar still had lipstick marks on them. The coffee station’s automatic light kept switching on whenever we walked past, and when I tried to find a way to turn it off, I was shocked by the amount of dust behind it. As a former housekeeper, who carried out regular deep cleans,it was clear that this room hadn’t had a deep clean in a very long time.||The bed itself was comfortable, but the pillows were flat and of poor quality, with no extras in the cupboard. This made relaxing and watching TV in bed quite uncomfortable. Any chance of a long lie was ruined when we were woken at 5:45am by a beer keg delivery directly outside our room, with the driver loudly throwing kegs off the vehicle for nearly an hour.||The lounge area had potential, but it was cold and lacked atmosphere — no music, no TV, and not enough heating to make it inviting. Parking was also an issue. We followed the postcode provided on the booking confirmation, only to be told at the hotel that it was the wrong car park. As a result, we ended up paying £36 for less than 24 hours.||Overall, the stay was disappointing, and we don’t feel we would return.

The location is unmatched for this hotel. It's feet from the train station, around the corner from a metro station and a 3 minute walk from the express bus to the airport I ended my trip here and what a great way to end it. I was able to almost immediately drop off my luggage and start exploring Glasgow thanks to the location. My room was spacious, with a free mini bar. The bathroom included a bath mat to make the shower safer (the first one I've seen all trip). The hotel itself is also within walking distance of many popular attractions including the modern art museum and there were plenty of good restaurants in the area as well. The staff were all super helpful (offering assistance with my bags since I was traveling alone) as well as with restaurant recommendations etc 11/10 would stay again

The room was excellent, very quiet and warm. Patrick in reception was excellent, very engaging, provided information about the Christmas markets and places to go. Made us both a hot chocolate after we returned from Christmas markets, wet & cold... greatly appreciated.

Hotel in great location. Great breakfast. Rooms a little dated and elevator malfunctioned and we had to pry our way out. Great price and it was what we expected.

I chose this place because it looked close to the train station. It's literally across the street from the train station. So that worked. The hotel itself is delightful. It's not so tall that the rooftop breakfast give you an amazing view. But at seven stories, you get a decent view. Down the street about two blocks is the city square with statues to make fun of lots of selfie opportunities. Also, a great meeting place for folks staying a lesser hotels. I noticed that there are lots of pictures of the booze in the room. I have to say, I took one. Decanters of actual whiskey, gin, and vodka - not your average hotel. But I decided to post a picture of the artwork in the hallway instead. Quick note about the staff: REALLY great staff. Two of us in my party needed to print something. Brian's way important, mine was not. But we both received great service and a concern for our needs. Between all that and early check-in, looking after our bags, and helping out at every turn, we were very pleased with the staff. Overall, a good value and a great location.

The entry to the hotel is so welcoming and inviting with the roaring fire. Staff ate so helpful and pleasant. The room is faultless with a stocked mini bar with everything you could want. The room included dressing gown and slippers. The perfect way to unwind. The executive lounge had unlimited drinks and light bites. We just love this gem in the middle of the city centre.

This is a nice hotel and the rooms are fairly spacious. The room and bathroom were clean, and the bed was comfortable. Staff were all friendly and helpful. We got the executive lounge access offer, but considering what they give you complimentary in the room, I don't think the executive lounge is that great of deal. There were basic liquors and mixers available, red and white wine, and a selection of beers. The lite snacks were some cheese and crackers, and slices of pepperoni and then some jars of popcorn and candy were available. I guess they do limit the number of people per time slot, but no staff were checking on the room during our slot so if someone else in the room eats all of the snacks... they are not restocked.

We stayed in the Carlton George for a single night (September 2018) after a long flight in from Los Angeles and it was a wonderful stay in a very comfortable room. We stayed in an Executive Room with Club Access and it was absolutely worth it. We had received food on the plane, so we didn't feel like eating out. The snacks (crackers, cheese, some jams and olives) and drinks in the club were the perfect amount for the night until breakfast the next morning. The room and the entire hotel were both very quiet and comfortable. The mattress was great and the shower had great pressure. Plus, the complimentary drinks and snacks in the room were a nice addition. We definitely drank some of the whisky and ate some of the snacks. The service was outstanding. We didn't have the right kind of charger when we arrived, but the concierge let us borrow a charger for the night and showed us on a map where to go to find a charger. He also helped us with parking, which was a little tricky due to construction in the area. We managed to park in George Square overnight and just moved the car in the morning.

Lovely spot for afternoon tea- very friendly service and weather permitting a really nice view from the rooftop restaurant. You do not need to stay at the hotel to stop in for a bite to eat and it is nicely located beside Queen st station, George square and all the city centre shopping. We had a vegetarian in our group and they were more than happy to accommodate with sandwich choices and a diverse selection of yummy cakes were offered too.

Good location, good breakfast, most of the staff are great... some need a pep talk or new vocation but the good ones make up for the rest... would recommend and will return.... some updating is needed... TVs are old and HVAC not good... however a nice base camp in Glasgow.

If you book directly with Carlton George, online you'll receive a £10 voucher to use at a number of other, selected venues.

The Carton George is a lovely boutique hotel ideally located in the Merchant City area of Glasgow. The hotel has 64 rooms varying from superior to executive to club. Personally I prefer the look of the new, subtler, contemporary rooms to the more old fashioned rooms which look a bit gaudy. However all the rooms come with cosy robes and slippers, crystal decanters of whiskey, gin and sherry, a complementary mini bar and luxurious toiletries. The Carlton George is known best for its rooftop Windows Restaurant which boosts stunning views of the Glasgow skyline. The food served is classics such as steak au poivre and chicken supreme. Price wise you can expect to pay upwards of £15 for a main course. The quality is excellent though and combined with the amazing views it's a price worth paying.

Very nice place to stay if you're ever in Glasgow. The room was very nice. The view from the rooftop restaurant was amazing, the food was good also. The staff was very helpful. The hotel is right in the middle of the city centre shopping area. The only downside was the parking is a bit far from the Hotel.

Stayed in this hotel several times , rooms very comfortable , executive bar is lovely - complimentary drinks !! Staff always courteous too ! Dinner / breakfast in restaurant always delicious ! Really is Glasgows hidden gem !

Very traditional and quaint hotel very well located in the centre of the town; tartan decor - but still tasteful. Large amounts of free alcohol available both in the rooms and the club lounge. Possibly a bit pricey - especially if you dont drink.

The first thing that attracted me to this hotel was that it is four stars so i thought it could not be that bad.It is very close to glasgow queen street station and the underground.The entrance has lovely marble flooring-very annoying when they forget to put a wet floor sign down and you slip on it!!!.The person i went with was disabled so this hotel was goos as it has disabled access and parking.The lift was working when i went.The hotel was not a bad price either,i have paid more for worse hotels.The staff were helpful-they helped me with the wheelchair and my luggage.

ovely hotel. rooms excellent and comfortable. air conditioning not working just turn it off and open the window as the rooms are very warm. the satff are efficent and nothing is a problem to them. excellent location to all amenities shopping, bars, clubs, and underground. do not go for breakfast. we waited 45 minutes till they replenished the breakfast bar and eventually got up a left. went to local starbucks for a coffee and coissiant. told duty manager who was polite but our bill did not reflect our complaint, we had to pay the full amount. all in all for location , comfort , and staff we will stay there again.