Kimkajoon A.
Google
We enjoyed an exceptional week stay at Star Riad. The room we stayed in was beautiful with Morroccan aesthetic. The immersion experience is, in my humble opinion, the only way to experience Marrakech. We spent most of our time at the Star Riad because we intended it to be the most important experience of our Morrocan adventure and it did not disappoint. We stayed in during the heat of the day rinking mint tea and had our dining / shopping experiences in the evening. I enjoyed a private massage and hamman at the Riad. We would like to express our gratitude to Ali, the Riad manager for his attentiveness and hard work on the guests behalf who were a variety of different cultures and expectations. He is patient, knowledgeable and works with staff any time needed to ensure smooth guest services. Mourad supports the guests and staff and his ability to manage was evident by the smooth transition during Ali's days off. We would also like to express our appreciation for the ladies who cooked breakfast and cleaned each day. The food was delicious, with a variety of items served including what we considered excellent coffee. Lotsa smiles and always, “Did you sleep well ? “ For our sleeping preferences, the mattress was excellent and we did sleep well! I would recommend ear plugs at night if you are a light sleeper. We always travel with a small “white noise” machine and we had no problem with late arriving guests or early morning go-getters. For American travelers, please note that like many EU countries, there are no face clothes. Bring your own if you can't improvise otherwise. Definitely have a private massage / hammam at the hotel. The private experience was so much better. We do recommend Star Riad for these reasons. It was so much different than an impersonal hotel / resort stay. We will return to Star Riad when we return to see more of Morocco and encourage others for the reasons described. Not all Riads are created equal. Thank you so much Star Riad staff for your excellent service. William & Kim