Falkensteiner Club Funimation Borik

Fantastic staff, who will do anything to help. We ended up staying at the resort due to overbooking at the campsite next door. Unfortunately the room wasn’t big enough and due to high season, there were no alternatives. The old wing has been renovated, but cheaply; air conditioning is poor, electrical sockets not working or hanging off the wall, and a smell of damp. Be careful which room you get as ours was near the arcade and so you could hear noise at all hours! Would benefit from blackout curtains. Really enjoyed the spa area, gym and exercise classes. Would not choose to stay here again.

We spent a full week at this hotel with our two young children (almost 3 and 5 years old), and we had an absolutely wonderful time. First of all, the food was fantastic — from breakfast to lunch and dinner, the buffets were rich, healthy, and delicious, with a clear Mediterranean influence. Everything was fresh and tasty, and none of us had any digestive issues, contrary to some of the reviews we had read before our stay. The hotel is truly family-oriented, and kids of all ages are warmly welcomed. But what really made our stay exceptional was the kids' play area and the amazing team of entertainers. Although our children barely understand English, they felt completely at ease with the staff from day one. The activities offered are fun, varied, and very well-organized: yoga, T-shirt painting, dance nights, cookie baking, creative workshops, and more. The staff is extremely trustworthy, and we had full confidence leaving our kids in their care — which also allowed us parents to enjoy a bit of downtime. I would highly recommend this hotel to any family looking for a truly family-friendly vacation spot in Croatia. We came back with great memories, happy kids, and the strong desire to return!

Overpriced disappointment – hotel takes no responsibility We stayed at Falkensteiner Croatia from July 23rd to 30th in what was supposed to be a “Family Room.” We paid €3,400 for the week and expected a high standard. What we got was a poorly maintained and neglected room that looked nothing like the photos. We reported the problems right away. Only the hallway light was eventually fixed – the rest was ignored. A staff member even admitted the room should not have been rented in that state. Still, the hotel has refused to take any responsibility. No apology, no compensation, nothing. After contacting them post-stay and sending photo documentation, their response was to simply dismiss our complaint and refuse any refund. For a hotel charging premium prices, this is outrageous. Terrible customer service, no accountability, and misleading marketing. We feel scammed. Do yourself a favor – avoid this hotel.

We have just returned from one of the best holidays we have had as a family at Falkensteiner Club Funimation Borik. The hotel itself is beautiful and very clean but the staff are, by far, what made this such an amazing holiday. The kids club was absolutely outstanding - every staff member was amazing with my son but a special mention has to go to Jeton. He went above and beyond to bring my, usually shy, son out of his shell. He started the week wanting us in the club with him but by the end, he wanted nothing to do with us! Jeton made that happen and he is an absolute asset to the hotel. Advance was also incredible with the kids. Don’t think I have met a person with more energy and enthusiasm than him. He led the mini discos every night and had everyone (parents included) on the dance floor! ||Niko (I hope that name is correct), David and the two ladies who work at the bar (didn’t catch their names unfortunately) were so friendly and always ready to serve us a new cocktail to try. ||There really aren’t enough positive words to express how much we enjoyed our holiday. I would not hesitate to recommend this hotel to anyone, particularly those with kids. I really hope we will be able to return someday. ||Thank you so much for such a memorable holiday.

The best vacation experience – ten out of ten! We spent 7 nights at this hotel from June 18–25 and were absolutely thrilled. We had high expectations, and the entire experience exceeded them by far. This is a place we would love to return to as soon as possible. The food at the buffet was well-prepared and delicious, with a wide variety of options to suit all tastes and plenty of variation. Service was top-notch! The snack bar was perfect for satisfying hungry stomachs after fun and refreshing pool time. The bar offered a great selection of drinks, and every cocktail we tried was excellent. Service in the bar was amazing – always friendly and efficient, even in 30-degree heat and with lots of orders. And now to what made the experience even better… the entertainment! Outstanding entertainment for both kids and adults by Jeton and his team! I wish I could mention every name because they all did such a fantastic job and radiated joy and energy. They take such wonderful care of the children and do everything they can to help them create beautiful memories. My daughter Stella absolutely loved the activities and the evening disco – she felt truly seen and included. Thank you all so much for this! Hope to see you again!

It doesn't look like a place that deserves 4 stars at all. The pool is dirty, no one cleans the room, only the towels are changed. The only ones who maintain the atmosphere are the entertainment guys. The guys from Zimbabwe are very cool, Stewart and the acrobat are number 1.

The hotel is okay, the staff are very nice, especially the Marco in the bar, he is amazing! Very nice to my children and very humorous. Only negative thing is There's no balcony of our room

The property has potential, but during our stay we noticed a few aspects that could benefit from more attention. In general, the hotel would need better maintenance, both in the rooms and common areas. In our room, we received towels that were not perfectly clean on two separate occasions, which was a bit surprising. At the pool bar, the glasses often had an aftertaste of previous drinks, suggesting they hadn’t been washed thoroughly. We’d also like to mention the pool area, where some of the underwater lights were broken or loose. This could be a safety concern, especially for children. We believe that with a bit more care in cleanliness, safety, and general upkeep, the overall guest experience could improve significantly.