Rachel Zhou
Google
We really tried to be understanding, but our experience here was extremely disappointing — from the way we were seated to how disorganized the service was.
We joined the waitlist as a group of three. When our table was ready, there were two open tables — one small two-person table by the window and a larger four-person table near the entrance. Despite this, we were squeezed into the two-person table with an extra chair awkwardly added. When we politely asked if we could switch to the larger table, the host told us it was reserved. However, about 10–20 minutes later, a group of two who had also joined the waitlist were seated there instead.
Later, another table for four opened up. Because our tiny table was so cramped that we accidentally spilled beer, we asked again if we could move. This time, the host said it was being saved for a group of six — yet that table sat empty for more than 30 minutes before another group of two was seated there. At that point, it was hard not to feel misled. If the restaurant did not want to accommodate a switch, we would have appreciated straightforward communication rather than repeated excuses.
We were the only group of three squeezed into a two-person table while multiple parties of two were comfortably seated at larger ones. It made the entire dining experience messy, uncomfortable, and frankly unreasonable.
The waitress and waiter were kind, but the service itself felt very unorganized. Every time we finished a plate, we had to hand it to them ourselves — no one came to clear the table. With such limited space, it quickly became messy and uncomfortable.
Food service was also inconsistent. Some skewers came out lukewarm. After finishing what had been served, we sat waiting for around 15 minutes before a server checked in to ask if we were missing anything. We explained we were missing one chicken shrimp and two chicken skewers. She went to check and came back saying the chicken shrimp was sold out — even though another staff member had earlier told us it would “come later.” It also doesn’t make sense for a single set of three to be cooked and served separately like that.
Overall, between being improperly seated, given conflicting information, and dealing with disorganized service and uneven food, this visit was extremely frustrating. What should have been an enjoyable dinner turned into an uncomfortable and disappointing experience from start to finish.
