Trudon - Rive Gauche

Do not buy from Trudon if you expect competent customer service. I reported a defective candle on Nov 13 due to an uneven burn. Trudon handled the exchange directly and issued a return label. I shipped the candle back on Nov 21, and it was delivered on Nov 28. On Dec 10, I was told a replacement had been sent and that I would receive confirmation. That was false. There was no shipment, no tracking, and no communication unless I followed up repeatedly. As of Jan 6, I still had not received the replacement. The issue only moved forward after multiple escalations and requesting management involvement. A basic exchange has taken several months and required constant chasing. If something goes wrong with your purchase, expect delays, silence, and miscommunication. At this price point, there is no excuse for this level of customer service.

I first learned about this brand in Florida. So when we happened upon it in Paris, it was a must stop. They have some of the most unique and intense candles and perfumes around. The shop is beautifully done and the staff were very helpful. We wound up purchasing a sample pack of their perfumes. If we came back and decided to purchase a full sized perfume, they would apply the amount of the sampler box to that purchase. That is a great deal.

A must visit if you are a candle lover or loving this brand. The boutique smells beautiful, looks beautiful and staff is kind, knowledgeable and very attentive. They made me feel welcome, told me more about history of the brand and showed few of their favourite pieces. My order was packed beautifully and I received some extra goodies too.

If you’re looking for a place to buy a gift for loved ones… you got it… I would highly recommend going with the candles!

This is what you need to take home with you and give as gifts to family and friends. This company has an amazing history. VERSAILLES! I send candles to family and friends every Christmas. When they first opened the gifts (the candles) they thanked me. It is usually about 30-60 days later I get an email from them. "How do I get this in the US? I am in love with the candle. Thank you again." I love to give a great gift and every time I send a candle from Trudon it is always loved by the recipient. They are available at other locations, but I prefer to shop in this specific shop. They take care to point out new things to me and always show me treasures I hadn't noticed before. My favorites are Gabriel and Tadine. I also send Ernesto. I buy for myself too. Many people I send them to live alone. I send them messages and a picture of my lit candle sometimes to let them know I am thinking of them. This always results in a return message where they tell me they think of me every time they light it or just walk by the candle I sent them too. Trudon has helped me to create a beautiful life filled with glorious scent and memories I can share with loved ones.

Great customer experience in One if the oldest canddle manufacturers in Paris 👍

Extremely knowledgeable and friendly staff, with out of this world fragrances

You can't beat the classics. Extremely refined wax, beautiful taper candles, and my favorite: the scented candles with rich and complex fragrances inspired from Versailles life style. Friendly and knowledgeable staff.