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Google
Our wedding at the Dog & Fox was an unforgettable experience — the venue, the staff, and the atmosphere were all incredible. Our wedding co-ordinator, Riley, was so calm, patient and professional. Over our 12 months of planning, Riley was reliable and helpful. With every idea, change of plan and panic Riley did her upmost to help in any way she could. The hotel reception team, Hadi and Kelcy, were also super helpful with last minute changes and making sure all our family and friends were happy and comfortable in their rooms. The rooms are all full of character, comfy and big! All our guests commented on their room and how much they enjoyed their stay. The icing on their hotel stay was the breakfast which was so yummy. Holly and her team made amazing food throughout our stay and it was great to work directly with Holly when planning our wedding breakfast too. Holly’s attention to detail was amazing, including how our GF bridesmaid could be taken care of too. The food was complimented by Alfie’s impressive knowledge of wine! We enjoyed spending time with Alfie who explained the different wines we could chose from and what would compliment the food we had chosen for our meals.
‘Dream Team’ doesn’t begin cover it. I think there’s assumptions around customer care of wedding experience when it comes to choosing a pub for a wedding venue but this couldn’t have been disproven more. Any thing we needed, the team wanted to help.
We received 10/10 customer service which was headed up by the lovely Phil and his right hand pup - Eddie. All the staff we came into contact with, from the housekeeping team to bar staff, were friendly, upbeat and wanted to help and this is down to the way Phil (and Eddie) run the pub. I throughly enjoyed working with all the team and if you’re considering getting married at the Dog & Fox - do it!