Michael
Google
Writing about the location on Via Saracino, that doesn’t have a location on Google Maps. Very rude woman yelling at all the customers. Accused me of breaking a piece even though we couldn’t find a chip anywhere. Not a great way to attract customers by having a rude woman yelling at all your customers in the front of your store. She made me pay for it, which I did, only to avoid legal issues in another country. Avoid this chain of stores, they are not at all customer friendly. As you can see from their response to this review, they have made my point exactly, blaming their customer instead of being welcoming and accommodating. Again, blaming me for something I did not do (eating ice cream), but yet, they have video? The entire experience and business is laughable.