Junka K.
Yelp
We checked in with amex centurion.. the room was very outdated , dirty and had a smoker next door, on a non smoking floor, the whole room smelled of smoke.. the front desk did apologize and brought us to a larger " not renovated room" the " upgraded room" was full of strains on floor, stains on all furniture, some half eaten food next to coffee machine, towel with makeup stains, broken toilet cover, stains on floor next to bed, cheap toilet paper like paper bag( see pics) , like a a cheap vegas motel, rather disappointing for 600$ per night.. and when i entered the floor there where some shaddy guys caring guns who told me aggressively that i cant walk on this side of hotel??.. i asked amex to call the front desk and tell them that i wanted to check out, they said I would be changed over 600$ my daily room rate for that night, Horrible truly a shame for the Mandarin name