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One of the Most Disappointing Spa Experiences I’ve Ever Had – Avoid at All Costs|-------------------------------------------------------------||I think this may have been the most disappointing massage experience I’ve ever had, and I’ve had dozens over the years. At the Setaï Spa, the price is as high as the level of disappointment.||No choice of therapist.|--------------------------------------|We arrived as a couple, and a massage therapist came to take each of us to our rooms without asking whether we preferred a male or female therapist. In a spa of this supposed caliber, this should be a basic courtesy.||A painful and unsuitable massage.|-------------------------------------------------------|From the start, the therapist said: “If the pressure is too strong, let me know.” He began the massage, and it wasn’t just too strong — it was painful. I assumed it would soften as the massage progressed, but it didn’t.|After 20 minutes, I told him: “I’m here to relax, not to be in pain.” He replied: “You should have told me from the beginning.”|In every reputable spa I’ve been to, the therapist explains the type of massage you’re about to receive. Here, nothing was explained. And even the strong or deep-tissue massages I’ve had in the past have never been painful.|This is the first time in my life I walked out of a massage feeling less relaxed than when I walked in.||The hammam: total chaos.|------------------------------------------|The space is tiny. We were 4 people, then 7. Guests kept entering and leaving the room while leaving the door wide open, even after we asked them to close it. No intimacy, no atmosphere, no relaxation.||The sauna: completely unmanaged.|------------------------------------------------------|While my partner was alone inside, two men entered and behaved as if it were a dating lounge. A mixed sauna should not become a place of discomfort, especially without asking for consent.||Dirty showers and locker rooms.|---------------------------------------------------|When I went to shower, there were still robes from previous guests along with hair ties and other personal items. No visible cleaning between uses.||No apology and no commercial gesture.|----------------------------------------------------|We informed the reception of how disappointed we were before leaving. Nothing was offered — no explanation, no apology, no gesture.||Conclusion|-------------------|This is, without question, the worst spa experience I’ve had in Tel Aviv.|Avoid it at all costs.