JR F.
Google
I lost my AirPods in this restaurant.
We arrived at this Michelin one-star restaurant at 7:30 pm on February 17. My AirPods were inside my coat pocket. A waiter took our coats to a locked cloakroom, and when we left, the same waiter unlocked the room and returned my coat.
When I got home, I realized my AirPods were missing. I checked “Find My” and saw they were still located at the restaurant. I called immediately, but it was after 11 pm and no one answered. I assumed they were safely inside and would be found the next day.
However, at around 6 am on February 18, the tracking showed my AirPods at 61 Avenue Émile Zola in the 15th arrondissement. Then, around 11 am, the location moved back to 22 Rue Surcouf — the restaurant’s address.
This sequence of movements made me highly suspicious that a staff member may have taken my AirPods, either by mistake or intentionally.
I called again They said they would check and later told me nothing had been found. I decided to go to the restaurant in person and showed the floor manager the tracking history. He seemed surprised. It was mentioned that a staff member lives nearby, but I want to be clear: I do not have direct evidence of what happened. I am only describing the location data and timeline.
I explained that if my AirPods could not be located, I would need to file a police report. The floor manager said he understood. At that point, the waiter reacted with surprise and said, “Police?” which may have been a spontaneous reaction, but it added to my discomfort given the circumstances.
I have since filed a report at the nearby police station.
As of 10:22 am on February 20, my AirPods are still showing at 22 Rue Surcouf. I strongly request that Tomy & Co conduct a thorough internal check and provide a clear explanation if the AirPods cannot be found.
I also asked several times to speak directly with the restaurant owner, but I was not given that opportunity.
When a guest loses personal property in a restaurant, especially one of this reputation, a clear, proactive, and reassuring response is essential. Unfortunately, my experience left me with more questions than answers. I hope the restaurant will treat this matter seriously and provide a transparent resolution.
