Home Saaz

We placed an order with Saaz Furnishing on 13th September and were clearly told it would be delivered within 7–8 days. At the time of ordering, we had specifically mentioned that it was urgent. However, it is now October 2nd, and we still haven’t received the product. Every time we call for an update, the responses are unclear and careless, like “the salesperson is on leave, I don’t know about your order.” This is highly unprofessional and shows a lack of responsibility towards customers. Moreover, their fabrics are heavily overpriced compared to the market, making this whole experience even more disappointing. We are extremely dissatisfied with both the service and the value. Would not recommend.

Excellent service and personal interest shown by the management and all staff. Very helpful. Godly sofa work done today, very nice team and excellent coordination by Pritam who was very helpful. Kudos 👏🏻

“I can’t say enough good things about Homesaz, and their incredible team. The staff was attentive, they crafted a gorgeous arrangement that exceeded my expectations. The quality and presentation of their work are truly outstanding, Products are of good quality along with a variety of options to choose from, and I will continue to trust on Homesaz ❤️

Overpriced, gaudy designs with the most pathetic customer service. We have been calling the store requesting someone to come for curtains for many weeks and we keep getting empty confirmations and no one shows up. It used to be solid but it feels like whoever’s running it now doesn’t know what they’re doing.

I live in Australia now, but my family have been customers of Home Saaz Lajpat Nager for decades, so I didn’t think twice about buying their curtain material and having curtains stitched by them when I visited Delhi in February this year. I was concerned that my curtains would not fit in my suitcase, so the staff offered to pack my curtains tightly so that I could put them in the suitcase without any hassle. As a result, I did not check them before I left India as I trusted their high level of service and expertise. Oh, what a mistake that was! After some unforeseen delays, I finally managed to hang all three panels of the curtains in August to find that one of the panels had been stitched upside down! Two panels have the birds and flowers the right way up, but the third panel has them facing downwards. It looks ridiculous! I have phoned Home Saaz Lajpat Nager several times. Each time they tell me to send photos and proof of purchase, which I have done so at least twice. Then they ignore me. I am frustrated and so disappointed at this lack of customer service, it is not something I expect from Home Saaz which is why I am forced to write this public review. I would like the third panel completed correctly. Let’s start a dialogue on how to do this.

Best quality products so comfy bedsheets super quick service i love it and I recommend this store to all of you guys must visit 👌💝💯😍

One of the worst experience. I bought 2 bedcover that needed yo be shipped to my address. The actual weight of the parcel was 20kg and they charged me for 50kg. On top of all this the worker muskaan is arguing and asking me to pay the amount since the bill has been made. Just because they didnt did there work properly i had to pay extra money. This is loot . They are looting customers.

Worst place to buy curtains. I had a terrible customer experience. I bought 10 curtains, and all of them were stitched incorrectly, despite their tailor coming home to take the measurements. When I asked them to redo the stitching or provide any other solution, the person flatly refused.