Le Méridien Panama

An “Upgrade” That Made Things Worse Check-in was smooth, and I was initially told I had been upgraded to the Platinum Suite. I expected this to be a highlight of the stay. Unfortunately, it quickly became the opposite. Before I even used the bathroom, there were clear signs of sewer backup. The odor was overwhelming and burned my nostrils. Maintenance was sent with a single rubber plunger, despite the fact that the issue had not been caused by anything in my room. He spent nearly two hours attempting to address it, but the smell remained foul and pervasive. For a suite of that size, the room was shockingly under-equipped: one towel, minimal amenities, and a single small soap bar to move between shower, tub, and sink if you wanted to wash anything. Very dirty as well. The air conditioning was also not functioning properly, and the room was unbearably hot. In the middle of the night, I was repeatedly awakened by loud banging from above. Because this was a corner suite with a unique layout, I could see the structure of the floor above and saw treadmills in the window above my room. I discovered the source the next day: the gym had been placed directly on the suite above me as a make shift gym. What appeared to be a converted suite space contained treadmills and free weights, and it operated at all hours. Each time someone dropped weights or ran on the treadmill, the noise carried directly into my room. At that point, the “upgrade” felt like a downgrade. I would have preferred a standard room in a quieter location. Breakfast was also disappointing and did not meet brand expectations. Overall, this property did not align with the Le Méridien brand standard, and I will not be staying here again.

I recently stayed at here and I am Marriott Platinum status and must strongly feel against recommending this place to anyone. The experience was unacceptable and far below Marriott's reputation.Key problems: AC Failure: Room AC was broken, hitting 90°F at night. Staff said it was "fixed," but the technician confirmed the unit was out awaiting parts. This made the room uninhabitable – consider temporary closure.No Amenities: Zero club lounge or facilities .Outdated Rooms: 1980s-style tired furniture; shower temperature uncontrollable; bizarre bathroom layout with glass door blocking sink access and open shower/toilet area offering no privacy. Elevators: Dark, dingy, no airflow, no floor/direction indicators. Service Gaps: No concierge. Porters often stand by the door but don't assist with luggage or entry. Positives: Front desk managed my medical emergency efficiently by calling paramedics. Restaurant staff DIana, Militza, and the omelet chef were exceptionally helpful and friendly. This property delivers nothing of Marriott's brand promise except the name. Complaints like these are widespread across review sites – please investigate and upgrade urgently to protect your reputation. I will post this on every social media so please ensure my points for my stay are returned to my account and fix the hotel. THANK YOU FIR YOUR ATTENTION AND REVERSE MY POINTS I USED FOR STAYING HERR!!!!

Great location but that's all the hotel has going for it. As a Silver Bonvoy elite member, I am quite shocked at the state of my room. We walked in and it was musty/moldy smelling. They had a huge dehumidifier in the room which we plugged in. It was already full of water so we had to empty it. I don't even want to think about how long it had been there or the potential mold. From there, things got worse. Half the outlets in the room don't work. None of the ones by the bed worked and neither did the nice clock radio that they provided. The bed was too soft and uncomfortable with heavy duty blankets which are unnecessary when the air conditioning doesn't get cold. No water provided. The room ended up stuffy all night. In addition, the shower leaks onto the bathroom floor. Overall, the rooms are old, uncomfortable and not worth the price. We come to the city often but will definitely not be a repeat customer. The Marriott Executive Apartments just up the road provide better rooms.

Booked the Diamond Suite for Christmas Eve 5 nights. The hotel is not as you see in the photos, it is in desperate need of renovation. The A/C in the room was way too cold and could not be adjusted (by the hotel engineer). We checked out the next morning and moved to the W (also a Marriott property). It was excellent. Do not stay here there are many other excellent choices. I am still attempting to get my 4 night credit to appear on my card statement. I have the checkout folio showing the credit but...... NOBODY ANSWERS THE PHONE. NOBODY REPLIES TO EMAILS. You have been warned.....

Solid hotel-a little bit dated but good value for money. Stayed here two nights-Club is under renovation and the gym is currently in a converted room on one of the floors. That said, my room was spacious and clean, the desk and breakfast staff were friendly and helpful, and when I stayed at least the cost of the room was significantly better than any other comparable Marriott property in the city. I’d stay again, but I’d love to see the property get the refresh it deserves!

Stayed in November 2025, for a pre cruise 3 night break, a very nice hotel in the financial district. All staff are very friendly and always willing to assist. Breakfast is buffet style with option of fresh cooked omelette, this also serves as the bar and restaurant in the evenings, good value prices for drinks and food. Our room on the 3rd floor was very large with good quality toiletries, and comfortable beds ( two king size).|However, there is a distinct smell of old mouldy probably from carpets, and therefore due a change.|Nearby there is a good choice of bar/restaurants, we chose Le Mers which had a great vibe and good drinks, other options are Goucho steakhouse (OK) but not great, and Mangle day time bar/restaurant which is very good |Highly recommend hotel, if staying in Panama for short break

The hotel is very dated. We were on 5th floor hall is filthy and the floor has major issues. Sagging in many places. Our room was ok. The carpet is very old. The rooms are very large and our bathroom was nice. The staff were great. Not sure what’s up with HVAC rooms are ice cold and mildew is very pungent throughout the building

I am extremely disappointed with my stay at Le Méridien Panama. I booked a king-bed room for a 3-night stay, and as a Marriott Bonvoy Gold member, I expected the room type I reserved and the usual elite benefits. Instead, I was given a room with two double beds and told that a (parking) “view” counted as an upgrade. After being told I would receive a suite at checkin and waiting for nearly two hours, I was just informed it was not in a condition to be offered. No compensation or meaningful gesture was provided considering late check-in, the room type booked not being provided and no elite benefits honored — I was only offered 1 single glass of wine (for 2 guests) after insisting which felt so dismissive that I refused. On top of this, the hotel’s service was consistently poor: housekeeping was unreliable, towels were missing, and basic items like water were not replenished. The 2nd day I was called to say the correct room type was “finally available,” but with a 3-night stay, changing rooms every day is completely unreasonable. Marriott Customer Care and the hotel’s executive team were made aware, yet no action was taken to improve the experience. For a brand like Marriott, this level of service is unacceptable. In Panama, the service standards at Hilton and IHG are far superior to what I experienced here. I will seriously reconsider staying at Marriott properties in the future despite being a Gold member for years !