Aden
Google
I visited Chair 5 on Sunday evening, and unfortunately, it was one of the worst dining experiences I’ve ever had. The service was extremely poor, and our waitress gave the impression that she simply didn’t care about us as guests.
It took 20 minutes after being seated for her to take our drink order, and another 20 minutes after that to actually receive the drinks. Although water was provided when we sat down, our glasses were never refilled throughout the entire meal.
Once we finally received our drinks, we placed our food order and then waited another 45 minutes for the dishes to arrive. During that time, our waitress never checked on us—not once—to see if we needed anything or wanted additional drinks. We didn’t bother ordering more, knowing it would likely take another hour.
When the food was eventually brought to the table, she dropped everything off and walked away without providing napkins, utensils, or basic condiments like salt and pepper. We had to flag down another waiter, who was clearly very busy yet went out of his way to help us. He was attentive, apologetic, and made sure we had what we needed—even assisting us again later when we needed the check.
By contrast, our own waitress never apologized for the delays or lack of service. After learning that we had voiced a complaint, she became openly rude for the remainder of our visit. She neither apologized nor thanked us when we left, which solidified our decision not to return.
We were told afterward that she might be relatively new, but what we witnessed wasn’t inexperience—it was rudeness and unprofessionalism. She showed no concern for her job, no respect for her customers, and no awareness of how her behavior reflected on the restaurant. For these reasons, we will not be back. For privacy’s sake, I will not mention her name, but I will say this: she was blonde, arrogant, and dismissive.
