Bang & Olufsen

Delighted with a visit to this store. Elias took us through the changes in technology, design, features, manufacturing and testing. Came away knowing that an upgrade is due before too long. Very positive experience- thank you!

While taking a stroll in the city, I found this store at the corner and stopped by, hoping to find the same headphones that I tried on and blew my mind at the airport. The store was spotless, cozy, and very welcoming. Elias is the best assistant. He is very approachable, kind, knowledgeable and loves music. I am so happy that I met him and got my dream headphones from him. Thank you Elias, you made my day!

Great shop! They have high- end quality products. Very stylish and chic. The market price is high but the quality is very good. I bought one of their headphones the sounds is very good and I loved it.

We visited during our trip to Copenhagen travelling from Australia, just to have a look at the flagship store. Christopher was extremely welcoming when we arrived, a short stay but a lovely experience. Thank you!

Very pretty designs but the quality of the headphones is worse that some of the cheapest in the market. I got a pair and returned it right away, as the microphone was unusable for calls or voice notes. I was told for a good microphone I had to get the even more expensive models. Would not buy again.

I bought my Beoplay H4 headphones one and a half years ago. Despite always treating them very carefully and transporting them in a hardcover box, the left ear pad became slightly loose a few weeks ago. The headphones would still work, but wearing them was uncomfortable and wobbly. As I was well within the warranty period and this is marketed as a high quality product, I sent the headphones to B&O for repair. You then notified me that the caused damages was self-inflicted which is frankly ridiculous. On top of that, you sent the headphones back to me in a completely broken state (I took a photo of it). It is completely unacceptable that - a new pair of headphones breaks after only one and a half years of regular use - you refuse to repair a damage that is clearly a manufacturing defect and not self-inflicted - you break the headphones completely and return a piece of electrical waste to me

As soon as we walked in the door we were greeted warmly and helped in everyway possible. The staff are outstanding in not only with information but also being friendly, approachable and genuine. It was a real pleasure to be in this store and it was very easy to make the purchase without feeling looked upon or coerced. I recommend anyone wishing to visit this flagship store to go and feel the couch in the viewing room tremble from the demo. Loved the store and the service. Top quality items and staff.

I like the brand of B&O, but this shop is a shame. No air conditioning, so it 30 degrees inside. The shop assistant refused to give me H95 headphones to test in a silent room. Assuming that I (foreigner and person of color) can steal them. After I promised them not steal headphones, I’ve found that they don’t have any pair prepared for such listening in the store. Let that sink in, there was no charged pair of B&O headline headphones in B&O headline store. So I ask B&O management to react properly. I had a better image of B&O before my visit to this shop. The time of the visit 6.06.2023 16:40-17:20