Pascal B.
Google
The room was excellent – spacious, comfortable, and beautifully presented. The welcome at reception was warm and professional, and the location simply can’t be beaten. The views are stunning, and watching the sunset from the room or the bar is honestly a highlight.
That said, for $800 per night, I expected more attentive housekeeping. We left the room early, around 9am, and told housekeeping it could be cleaned while we were out. When we returned at 1:30pm, housekeeping had only just started. When we mentioned it to staff, we were told that they prioritise departing guests so rooms are ready for check-in, which is understandable from an operational point of view, however, at this price point, you’d expect a higher level of service.
For that reason, I’ve given one star for service, even though everything else was otherwise excellent.