フェニックス・シーガイア・オーシャン・タワー

It took some time to check in and hotel reception (3 person only) considered small for such big hotel. The indoor onsen were crowded for both site (different capacity). The gym and indoor swimming water were good to use during this period. Drying machine for swim wear was great to use. Suite was bigger than expected. Enjoyed the stay very much.

Good facilities, nice golf courses, and a comfortable room. It is an ideal place for golf, hot springs, and travel to focus on relaxation. If you have any plans to visit nearby tourist attractions, shopping, or town, I would recommend booking a rental car.

I've stayed there 3 times (in September )and have had an excellent experience every time. My only complaint is that the pool has never been open at night. When it was open during the day it was crowded with kids. It would be great to have a separate adults-only pool, with drinks, open into the evening. That would make for a true resort experience.

Corner suite has beautiful view. Not like other Japanese hotel, very roomy. Food is also very good. Onsen is also beautiful.

This is a hard review. I'm not sure if its because of the recent change from Sheraton toPhoenix or if this is the usual service you get. The good parts first: The room was really big and clean, the onsen was pretty nice too and not too full (in summer though). The not so good: - The place is huge and you get 0 information during checkin (yes I did speak japanese with them), you're expected to find out everything yourself which is ok, but not for the price that the hotel costs. It felt more like a cheap business hotel. Although I usually at least get the information where the elevator is and where you can get breakfast but not even that was provided. Later realized that there is a map of the place, would've been usefull - The food (we had the buffet style dinner plan) The quality and choice of the dinner is really bad. Everyone in our group agreed to this. The alcohol is either a all you can drink or a small beer starting at 900 Yen. I would absolutely not recommend a dinner plan and look for a better and more reasonable priced place in the vincinity - This brings me to the last point, you need a rental car to enjoy the location if you want to move freely, mainly because there's nothing close to the hotel (but we were aware of this factor and I don't count it as a minus in the rating) So why only two stars? I would ask myself if I come back to a hotel when rating it and here I do have to say that I would absolutely not. There are much nicer places and better offerings for a weekend or resort style gate-away

We stayed at Sheraton Miyazaki to celebrate our first wedding anniversary, and it was a truly memorable experience. The staff went above and beyond to make our stay special, even surprising us with a complimentary chocolate treat that added a lovely personal touch. The atmosphere was relaxing, the service impeccable, and every detail made us feel welcomed and appreciated. Thank you for making our anniversary so special!

Sheraton Grande. This is my best surprise of my trip in Kyushu this time. ||Location: it’s in the country club – a big part 30mins aways form center city with golf course, right next to the sea line and 10 mins from Aeon mall. Location is perfect||Hotel: room is very nice, you can tell it’s an old hotel but it’s superb well maintained. Love the décor. It gave you the wow of visiting a 5-start when you are like 8 years old. Big entrance, big lobby. I love the fact that they are still asking Platinum member to check in at the Sheraton club – a privilege that most Sheraton forget these days. I was upgraded to a corner suite overlooking the ocean so it’s superb quiet and I was thrilled to just look at the sea. ||Onsen: one of the biggest onsen in the region that looking at the trees in the park, very tranquil and I spent almost two hours with the onsen daily. Interestingly, my Essilor special lens of my glasses were completely damaged (coating ruined) probably by the onsen compounded with the high temperature at the sauna (95C). I’m fine but didn’t realize it could ||Breakfast: there are three options for breakfast, the Japanese one, the western buffet and the Sheraton Club. Didn’t try the Sheraton Club but the other two are amazing, the western buffet is superb good with all the variety of food. ||Sheraton Club: tried the happy hour… didn’t like it. Wine/sake are so so, beer is good. Food is so so. So I didn’t bother to visit the other night. ||Banyan Tree Spa: would love to try but running out time. ||Marriott privilege: they gave me a nice upgrade and free breakfast, so that’s good. Too bad they will no longer be under Marriott but I guess I will still stay with the them the next time.

This was my second stay at the Sheraton Grande Ocean Resort in the tranquil Japanese suburb of Miyazaki, with my first visit about five years ago—and it was just as wonderful as I remembered. ||The resort offers a refreshed, relaxing onsen (hot spring), a newly renovated club lounge with great food and drink offerings, and convenient access to golf courses and scenic trails that are great for morning runs. ||The team at the resort is great, especially Makiko in the club lounge. She was not only courteous and detail-oriented but also remembered every guest and ensured a smooth and comfortable stay—she is a true professional. ||The only disappointment or weakness of this resort is the on-site gym—it is managed by a third party, and both the space and gym equipment are dated; the gym staff is overall friendly. Overall, it was another good stay while exploring Japan.