N 6.
Google
As a first-time visitor to Nepal, I chose this place, what is known as the most expensive hotel in Kathmandu, thinking the price would guarantee a good experience. Unfortunately, several disappointing moments made me completely lose that expectation.
First, after check-in, I found 2 pairs of navy flip-flops neatly placed in the closet. But when I tried to wear them, they were dusty and had clear toe-shaped dirt marks on them. I called front desk for new slippers and later realized those flip-flops weren’t even the ones the hotel provides. I don’t know if they were left by a previous guest or else, but it felt uncomfortable.
Second, I booked this hotel just to get a complete rest before my flight back to home, but I wasn’t able to rest at all. I wanted to take a warm bath, but the bathtub had about 6-7 strands of someone else’s hair. I had to call again for housekeeping, and the staff only did a quick tidy-up of the bathroom. I didn’t hear any sound of scrubbing or running water, so it seemed like they just picked up the hair and left. I couldn't use the bathtub after knowing that it's not clean.
Third, when I tried to rest in the bed in the evening, loud music noise continued for about an hour and a half — strong enough to feel the floor vibrating. The hotel was hosting a private concert that wasn’t even for hotel guests. There was no prior notice about this event at all. When I asked the front desk, they told me to just bear with it for another hour.
After all of this, all I wanted was to just get out of this place and find my peace at another place. But this simple wish turned into a long and tiring conversation with several staff members. They told me it's better to bear with it with some free food they'd provide, since the event would be over by the time I moved. But actually, it took me less than 10 minutes to grab a taxi and check in at another hotel.
I truly hope my experience in here was a exception, because Nepal is a wonderful country to travel, and all the hotels I stayed in before this one offered warm hospitality and very great service. I’m sharing this review so that no other guests ever experience this kind of an frustration.