Roshanak A.
Google
for Housekeeper Team Leader — Iver Arcolas
We would like to extend our sincere appreciation to Mr. Iver Arcolas, the Housekeeper Team Leader on our floor. His leadership, attentiveness, and warm professionalism were evident throughout our two-week stay. The housekeeping team under his supervision maintained our room with exceptional care, consistency, and kindness.
Mr. Arcolas checked on us regularly to ensure everything was perfect, and his thoughtful approach truly elevated our experience. We felt very well looked after, and we are grateful for the high standards he upholds.
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About the hotel
We had a wonderful two-week stay at Jumeirah Beach Hotel. This was our second time here—we stayed for ten days almost ten years ago—and the quality of service has remained consistently excellent.
From the reception to the restaurants, every member of the staff was warm, professional, and genuinely dedicated to making our stay comfortable. Their kindness and attention to detail made a strong impression on us.
There were, however, two small drawbacks during our stay. There was ongoing work downstairs, which created some noise in the mornings. Although the team kindly apologized—and we appreciate that—we did miss the quiet mornings and the sound of birds we had enjoyed during our previous visit. Additionally, the Beach Bar was not as lively as it used to be.
Despite these minor issues, our overall experience was highly positive. The hospitality, the staff, and the service all remain exceptional, and we left with beautiful memories once again. We look forward to returning in the future.