Lana N.
Google
Why the 1 star you ask
Let me preface by saying, I wanted a bagel and called around to see who on 9 Av SE had any (besides Tim's. I was happy Rosso had some, so I quickly went over.
After waiting 7 minutes to order (3 people ahead of me), I move up to order and see that it will be $4.50 for a bagel and cream cheese! I decide I've invested this much time, and the drive there already, I will order this expensive bagel.
The total comes to $5.25. I quickly tap then realize that can not be right. I mention the price seems wrong to the girl. She tells me it's GST. I again said even with the .25 charge for GST. It's still not right. She says 4.50 for the bagel and .50 for cream cheese. I then said. Your sign says $4.50 WITH cream cheese, why are you charging me an additional .50, she says I'll have to take it up with the manager, who is of course not there.
Now I'm paying over $5 for a bagel and cream cheese.
I go to leave with it and realize I better check, because it doesn't feel like there is any cream cheese on it. To my surprise, I never realized you could put cream cheese that thin on anything. I go back and ask for more, as I am already paying more for this. She does. When you look at the pictures, keep in mind, this is after the additional cream cheese. I should have taken photos of first round, didn't think about it at first.
Both of the baristas were not pleasant about this, And I was still being pleasant about the whole thing.
The bagel was very good though.
So long story short...
If you don't mind being charged extra on already pricy food. This is the store for you.