Mary S.
Google
Went into Stussy today and the long haired red headed lady who works there is extremely disrespectful, uncivil and made me really uncomfortable. I love Stussy and wanted to buy a few things but her behaviour made me want to leave the store as soon as possible. I needed a hat because it’s freezing cold out, bought one, and as I’m walking out she asks me to stop multiple times, and accused me of stealing in front of the entire store. She stopped me at the door and started yelling to her coworker at the cash where the other hat I was trying on went (I tried on multiple, I’m indecisive when someone is staring me down like I’m a criminal, and this was after the very nice gentleman, who works there also, told me I was welcome to). I couldn’t believe it. She was staring at me as soon as I walked into the store and would not take her eyes off of me (yet somehow missed the fact that I never stole, and would never steal anything??) Never asked if I needed help, never said anything, to the point that it freaked me out. I ALSO LITERALLY BOUGHT SOMETHING! I ended up scoffing and walking out. This is the worst customer service I have ever experienced. And you know what, if she was a decent human being, or good at her job and actually helped me instead of just staring at me like a suspect, I’m easy to convince, I’d probably have a couple new hoodies and a t-shirt right now, but I don’t. This is beyond unacceptable, unprofessional, and disrespectful. I was a paying customer just minding my business. Now I don’t even want the hat I bought!