מרלן ע.
Google
We truly enjoyed our stay at the hotel; beauty and comfort can be felt in every corner.
The atmosphere was relaxing, the place was clean and well-organized, and the service overall was excellent, making you feel welcomed from the very first moment.
The staff were absolutely wonderful and extremely helpful. Their service was professional, prompt, and marked by genuine respect and care for the guests.
We would like to extend a special thank you to:
Mahmoud Yaqub, Hamza, Jalal, Abdul Karim, Zaid, Khaled, and Celine
for their excellent service, cooperation, and positive spirit.
We would definitely recommend this hotel to others with full confidence ⭐⭐⭐⭐⭐
One small note we would like to mention: my daughter does not eat breakfast. On the day of departure, we asked to take a croissant or a sandwich for her, but we were told that this was not possible due to the lack of such a service. In the end, the child had to take the croissant by hand, without being given a bag or any simple alternative.
The request was very simple, especially as it involved a child, and we had hoped for more flexibility and understanding.
Overall, our experience was very enjoyable. We truly appreciate the efforts of the staff and hope this note will be taken into consideration to further improve the experience in the future.