Nata
Google
Extremely Disappointing! What Happened to This Place?
This restaurant has been around for years and used to be a reliable favourite, but sadly it has gone completely downhill. We tried to dine there a few nights ago and the experience was nothing short of a disaster.
After being seated, we had to call the waiter over multiple times just to get bread to make the entrees go down easier but not even the bread helped. Then we waited an entire hour for our main meals. In that time, three people walked in, were seated, ordered, and were served almost immediately. Whether they pre-ordered or not, it was incredibly frustrating to watch them finish their meals while we were still sitting there with nothing.
When we asked again about our meals, we were told, “won’t be long,” yet still nothing arrived. We eventually got up to leave and tried to pay for the entrées, which were completely tasteless. The owner’s son then offered to put our mains into plastic takeaway boxes and even added, “we have plastic forks,” as if that solved anything. Naturally, we refused.
What exactly went wrong, we’ll never know, but the confusion and disorganisation were obvious.
Four staff members standing around looking like deer in headlights.
Sadly, we won’t be returning. This place needs a complete overhaul of staff, management, and kitchen operations… or they might as well shut their doors for good.