Fabian R.
Google
We had a wonderful stay in October 2025 at Saadiyat Rotana Resort & Villas and would gladly return. The service throughout the hotel is outstanding. The restaurant staff were exceptionally attentive, incredibly friendly, and particularly helpful with families, something we truly appreciated. The pool team was equally warm and pleasant, always creating a welcoming atmosphere.
The entire resort is beautifully maintained, and our room was spotless; we genuinely had nothing to criticise in terms of cleanliness or upkeep. The reception staff were available at all times and assisted us promptly whenever needed.
There were, however, two points that stood out negatively. First, we noticed the hotel manager eating at the buffet while standing near the drinks area. Of course, everyone needs to take a break and eat, but it would appear more professional for a manager to do so at a table rather than directly at the buffet.
Second, some families from a particular country behaved quite rudely and selfishly, especially during activities such as water polo, where the atmosphere became unnecessarily aggressive. While we understand this is not fully within the hotel’s control, it did affect the overall experience.
Aside from these issues, our stay was excellent, and the hotel’s wonderful staff and pristine facilities made it a very memorable holiday for our family.