Sarah Hassan
Google
Receptionist Remi was excellent—friendly, professional, and very helpful. I’d like to extend a special thanks to him. The check-in process was a bit slow, but manageable.
The rooms were very nice and comfortable, but the housekeeping service needs more attention. They only made the bed and removed used towels from the bathroom, but didn’t clean the room properly—coffee cups were left untouched, the coffee corner wasn’t restocked, and the trash bins weren’t emptied.
The beach was absolutely beautiful and very clean. However, I suggest moving the beach chairs a bit closer to the water for better convenience.
Overall, the hotel is family-friendly and very quiet. I recommend adding more entertainment options such as a nightclub, live shows, music performances, or other activities to enhance the experience.
The breakfast buffet was delicious and clean.
However, I was quite disappointed that I forgot some personal items in the room after checkout. I contacted the hotel and asked if they could keep them in the lost and found, but they told me nothing was found. No one followed up with me afterward, which was frustrating and disappointing.
Overall, I would rate my stay at the hotel 7 out of 10♥️