Toya J.
Yelp
I wanted to try something different for a change. When I saw Safari DC I knew I had to get some friends together for dinner and dancing over the weekend.
We got here around 8pm we were seated right away on the back patio. However, the service was BEYOND SLOW.
Bottom line- GREAT FOOD-NOT SO GREAT MANAGEMENT
It took us 2 hours to get food (including appetizers), only reason we stayed is because we had a few drinks and we were waiting for the lounge area with DJ up top to start at 11. I was not terribly hungry, but I could not say this for the rest of the 3 people with me. After going back and forth about 3 times (which should have never been the case) we ended up getting our drinks taken off and 20% or so off the bill. But this took a lot of negotiation on our part, seems there were 2 night managers and one could not make a clear decision, so she brought in another one who just said 'fine'. I'm glad he did not try and argue us down, because they had a party of 35 come in and they apparently wiped them out of all the food.
Well guess what? The large party had a reservation, so they should have prepared for this! Total lack of planning and communication on their part.
When the food FINALLY came it was good. I had beef samosas ( come in 2's) for my appetizer, tandoori chicken; tender and flavorfully roasted 3 pieces, coconut milk rice cooked to perfection, and stewed cabbage. EXCELLENT all the way around!
The waiter manager mentioned that they did not have a drink list, but could make anything. Not an issue for me, but I think a printed wine list is always good, people want to know the type of wine they are drinking. The cost was inexpensive; regular price for a glass is $6.
My friends were so irritated by the time 11 rolled around we didn't even stay to go upstairs and dance. The managers did apologize, but excuses to customers never carry over well. We should have been offered discounts and a cut on the bill immediately, instead of having to specifically ask for what we thought was fair.
Kind of took the fun out of the night to be honest. Too bad for them, because this place has a lot of potential. I just wish Safari DC would stop running their small business like a JUNGLE!