Safestay York Micklegate

It's a great hostel. I did have the misfortune of sharing a room with someone who went into the bathroom at around 6:30 am, and kept the shower running for the entire 40 plus minutes he was inside. When he came out, he said he had got up early to use the bathroom! I pointed out that if everyone took as long as he did, it would take over 3 hours before the last person in our room could use the bathroom!! I did ask him to be more considerate next time, but I don't think he knew what that word means!!! The staff were helpful and friendly. I had no issues. One Australian girl was complaining of being bitten by bed bugs when I was in reception on my second day and staff were polite, but I should have told the girl she was dreaming. I think she had an unrelated travel rash and just convinced herself it was bedbugs. The beds and sheets were very clean. I particularly liked the curtains around the beds. They are very good for personal privacy in shared rooms.

Amazing stay!|We could not be more thrilled with Safestay York Micklegate, and it will be our first choice if we are ever fortunate enough to return.|Our group includes two adults and three kids, so we booked a private room. Our room included an en suite, which was fabulous. Everything was impeccably clean. Even in our private room, the beds included curtains, which was really nice for our July stay. We utilized the luggage dropoff service the morning we checked in, for a small fee. We pre-booked breakfast and it was perfect. |The location is amazing - an easy walk from the train station, within the city walls, and down the street from groceries. The building has so much beauty and character! We felt that we were walking into a fine house, with that lovely lobby and grand staircase! The rooms have plaques sharing how they were used back in the day, which was a very fun history experience for my kids. |Every staff member was completely kind, professional, organized, and friendly. |We loved every minute, and we hope to return. I would recommend this to anyone.

Well, first of all, I felt tricked. I've stayed in many hostels, and I know that not all rooms are exactly the same, but when the rooms are very different from the room in the advertising photo, there should also be photos of the other rooms. When I made the reservation, the photo showed a large, bright room and a nice, good-sized bathroom. In reality, I stayed in a small, dark room with a tiny bathroom. There was no shower box, just a fabric curtain (which already smelled strongly from having been wet and dried so many times). Walls stained by time and rusty metal parts. I asked at reception for a mat or something to dry the bathroom (which was completely wet when someone took a shower) and no one did anything, so I had to continue drying the bathroom floor with paper. The advertisement mentioned a hairdryer in the bathroom, but in reality, one must request to borrow one from the reception desk. The bunk beds are not stable; any movement by the person on top seems like it will knock the whole structure down. The mattress and pillows also left a lot to be desired. There are no power sockets near the beds, so you have to search around the room and often disturb other people if the socket is near other bunk beds. This is a problem with the Safestay chain; I have stayed at another hostel and the situation with the sockets and beds was the same. Is the daily rate cheap? Yes, but that doesn't mean the hostel can only offer bad service.

Totally worth it if, you a solo traveler and I been there for 2 night in en-suite room With 6 beds and that was an amazing. Cleaning service nice clean toilet every day. Good staff help you with everything if, you’re a new in York. Most important is affordable.

We booked through Trivago and stated hotels in York, and got an email from Safestay saying 1x double or twin bed private bathroom and the other room 1x dorm double or twin bed private bathroom. |When we got there which was about 3.45pm we were asked for our passports or any form of picture ID. Oddly enough being BRITISH CITIZENS we dont carry that . Other forms of required ID were: Photo driving licence, National ID card. nothing was mentioned on the original booking conformation. I even called in 2 weeks before and no one mentioned about not forgetting to bring the ID. They were refusing us as we couldn't produce anything. Our cousin messaged her friend as she had a copy of her passport and we had to ring our neighbours to go in our wardrobes to locate our passports. Whilst this was going on our 64 cousin found out she was sharing with 12 other people in a mixed dorm. My mum and I had got bunk beds. The man on the reception was most unhelpful but the girl was trying to remedy this and found another room her with another 2 mixed gen in it, she asked where to put her clothes and was told there was a cage under the bed. After an 1 1/2 we had to rebook another room (and pay) via there website to the 3 of us could be in a room together. We were now an hour late for the wedding reception. The room we were allocated was down a very steep flight of stairs and a musty smell hit you. I cannot think the last time the rugs were cleaned. The corridor was stoned flagged. I don't know who put the pictures on trip advisor and other places but it certainly must have had filter on as it does not look like this. In the room itself there were no wardrobes or drawers and only 1 mirror over the smallest sink ever, the photo of the toilet I have shown someone must have straightened it because once used it was wonky and got worse, and underneath the bed was someone's socks!. Clearly only cleaned in the bits you can see and no checks made for repairs. When I reported this the next morning I was asked did I do it last night I said no I am doing it now. AVOID AT ALL COSTS!

I been there for two nights in en-suite room 6 beds that was a amazing experience for me good staff who can help you and guide you if, you’re the new in York and one of the main important thing is totally affordable if, you are a solo traveler also well placed kitchen area where you can eat and cleaning service also good and not too far from the railway station of York just 10 minutes walk. I had a good experience totally worth it.😁😁

It was one of the strangest experiences I’ve ever had with a hotel receptionist. I called to explain that I had mistakenly booked for November instead of September. Her blunt response was simply: “Fix it with Booking.com.” When I reached out to Booking.com, they told me the hotel’s approval was required to make any changes. They even emailed the receptionist directly to see what could be done. In the end, she flatly rejected the request—despite the hotel supposedly offering a grace period for cancellations, which she chose not to honor. My issue isn’t with the money I lost—that’s gone, and fine. What frustrates me is dealing with a receptionist who seemed to have no patience, motivation, or willingness to help.

Nice hostel. Nima, the staff, is really kind and attentive. You can leave your luggage here for just 3£/day. Great location, close to the station. The room is clean. The only downside is there is no electrical outlet for the top bunk. Roommates can be quite noisy in the early morning, but that how the dormitory is.