Safeway

Our go to store for everything needed in groceries. Make sure you use the store app and get some good discounts. Shop smart and if item is out of stock as for a rain check, sale items usually are out of stock. Sunday is restocking day. In store deli does Friday chicken Monday, pass this deal up, they don't change oil and many times taste like burnt oil.

No checkers, did not want to use self checkout with alot of managers specials and produce to weigh, 1 person trying to help a bunch of people at self checkout. Almost left my cart of groceries when they finally got someone. Also you can't use the bathroom without a code and an employee has to open it. I've shopped at different stores because of lack of bathroom facilities. Can't wait 15 minutes to use potty.

This 5 stars is for the BAKERY dept - I showed them a picture of what i wanted decorated on my cake for my one year olds birthday and they did an amazing job!! We went with Curious George and the sheet cake was Reasonably priced and you get a FREE 5” cake for the baby's first birthday 🎉 🤍 (i did buy the decorations for the cake from amazon, however the lady did say they offered decorations as well. )

I was at the deli, and I think it was the manager; the way she spoke to an employee made me think she was a manager. I think her name is Girlie. But the way she was speaking to this employee made me ill. I have also overheard managers barking at employees for spending their break shopping. Is this the best Ketchikan can do? Girlie and other managers need training on how to supervise people. Girlie especially! Girlie is not a manager; she is a bully. Do better, Safeway!!

As far as grocery stores go this one’s a hit or miss. Some times I don’t have a single problem here. Cakes are okay, they took out the raspberry filling or at least that’s what I was told. Other times I have my “just for you” not working, and I run into an employee with a crap attitude. Mostly at self check out. Recently we purchased “Lunchables” and they were moldy inside. The last few packs of chicken I had bought had bones still in it. Every time I come here the yogurt and cheese is wipped out, and they stopped carrying quite a few brands. The only reason I even put three stars is because of Starbucks. Most of the time I don’t have a single problem there and they are so nice with great customer service.

I wish it was more stocked! I love the coupon offers here but shopping is sometimes impossible with bare shelves.

A good selection for a town of this size, although the prices could be better. The sushi is better than I'd expect from grocery store sushi.

Largest grocery store in Ketchikan and open tell midnight most nights. Clean and we'll stocked, they carry most anything you would need.

Not bad No service Ambiance good Food great 3 stars No joyride I'm not coming back Sketchy

This Safeway is a joke and needs serious help in management and customers service this store has been closed 10 min before hrs of operation posted on front doors this is the 3rd time this has happened and many others have had the same situation closed 10 or more min before 12 there has been ppl need to purchase a few items and in emergency situations such as getting medicine for their sick infant diapers this is outta hand something seriously needs to be done PLEASE HELP this is absolutely unacceptable

This review is purely for the Safeway Chinese Food. IT SUCKED! My aunt who now lives in Ketchikan, and my husband who is visiting, are both avid fans of Safeway Chinese across the greater Tacoma area in WA state. They really did not believe that Safeway could make bad Chinese... I mean if you like Safeway Chinese you have a specific taste you're going for, right? Both my aunt and husband refused to finish their food... it was THAT BAD. Something needs to change with this place- Safeway Chinese is a staple in all communities... this is a disgrace to Ketchikan. Other than that, this Safeway is really nice.

I think this is one of very few grocery stores in the town. I came here for the Starbucks to get my Alaska cup and I noticed the beautiful caramel apples and fall themed cakes in the bakery. Seems like a decent grocery store.

Service was TERRIBLE AND RACIST! Employees was very rude and watched me and my partner at the self check out like a hawk! She also doesn't have any manners and instead of saying "excuse me" or hello how can I help you she said "let me in here" and "what are you trying to do". Mind you there was other guest in line that she should've been watching as well. I highly recommend them hiring someone who can accept people for who they are based off of their character and not their skin tone. I was able to find everything that I needed however, I was very uncomfortable at checkout.

This is one of Three places you can get groceries Alaskan&Proud is Second the Third being Walmart but only because technically they have Some grocery items but Super Store they are not. Being open until midnight and being the closest to downtown is what makes them 4star.

Decent grocery store in Ketchikan. Alaska grocery - some items out of stock, others not. Easy to get alternatives in most cases as per a walk through we made acquiring a couple items. Less than a mile up from the piers. We needed an energy drink fix & got one!

The oaken barrel is a terrible place to shop. I went in there tonight to buy some wine. The girl who waited on us was so rude it is shocking that anyone shops there. Be aware if you walk in with anyone not only will you have to give your ID but they want the other persons ID as well. My husband had walked in with our daughter but she went outside after picking her wine. The rude girl said I need her ID as well as yours. She was so terribly rude and took the bottles back so he left the store. He went right next door and bought the wine for less money and was treated nicely. He went back to Safeway and told her they lost a sixty dollar purchase because she was so rude. She told him I don't care at all. He asked to speak to her manager who also did not care either. How do people like this stay in business. Shame on Safeway for treating their customers so rudely. Don't shop here for any liquor needs.

What brought us here all the way from the cruise port?! Starbucks! Yes, my cousins were craving Starbucks, so we walked all the way to Safeway to get some. I, however, wanted to buy some water and soda, so Safeway was a great place to pick up some things we forget to bring onto our cruise ship. If you want some snacks, miscellaneous toiletries, etc, you'll probably find them here. If you end up buying drinks like we did and don't want to walk all the way back, there is a free shuttle back to downtown. We didn't take it, but there's a bus stop along the main road. So for items you may have forgotten to bring, it's worth the mile or so walk. And for my cousins, I guess Starbucks is worth walking over a mile!

We also came here from the cruise ship as there's no Starbucks closer. But so glad I did. Kaitlyn could not have been nicer. You are just exactly what extraordinary customer service is all about. Thank YOU.The lady with ALL the tea.

I have lived in ketchikan for 20 years and for the last ten years Safeway has been the worst store on the island. Poorly stalked shelves, sale items rarely stalked, not marked as on sale or doesnt ring up as on sale. bad customer service and never enough checkers. It always seems like a garage sale for food when trying to shop there. Never easy of a good experience when shopping there and i will try to shop there as little as possible, however we live on an island where there are only two grocery stores, so it is sometimes a place where we must shop but only as a last resort.

1. Good prices for food and you can find everything you want 2.High speed internet 3.Employees are helpfull It`s a good place to spend your time when you don`t have a lot of money :)

Oaken Keg sucks! They have this new rule apparently that whoever is with the person purchasing liquor has to. How their ID as well. Ludicrous! First off, I'm am way over 21 and that's obvious, am not purchasing it, and I don't even drink (not that they would know that). But tell me why? So a mother brings her kid with her to buy liqueur. The kid will have to whip out his ID? Girl at register says it's been in effect for 6 years. Why is it that only THIS girl has asked for this twice, nobody else there? And only this year, not in the past 5? So they have me in camera? Doing what exactly? Helping someone shop for liquor? Insane!! Call the cops and have me arrested for being a bystander then!

Every time I get groceries I have to bag them or box them myself. The people they have working there don't know how to bag or box groceries. If you're off the island and are shopping bag your OWN groceries! They don't know how to put the heavy items on the bottom of the boxes and if you get it bagged they mix meats with cleaners or fruits with some meats. This time I'm pretty upset, my strawberries (I bought 4 organic bins, @$6.99 a bin) were all squished, she put the strawberry bins on the bottom of the box and they all got squished, strawberry juice all over my other groceries! Mshe piled my celery and carrots on top of them, it also squished my tomatoes and peaches.. They need better trainers. I'm completely upset my perishable groceries were destroyed! Bag or box your own things!

The lady named JAN in the floral department was fantastic today. She took an order for Valentines Day to have it delivered to my son at his high school and she was so friendly , kind and helpful. I was very happy with her grand customer service. Oh if All customer service people were that sweet , the world would be a happier place ! Thankyou Jan !!!

a guy named piper was really rude and was not paying attention. walked out of the store slightly mad because of that service in express checkout :)