Saffron

We were recommended Saffron by staff at our hotel, but unfortunately the experience didn’t live up to the setting or the price. The restaurant is in a beautiful location with a lovely atmosphere, but the food was disappointing and overpriced for what it was. The spring rolls alone were $40 USD, which felt absurd given how average they tasted. The Pad Thai was sticky and lacked the balance of flavors we expected from a Thai restaurant. Service was polite but not attentive. When we shared our feedback, the waiter mentioned he would speak to the chef but simply returned with the bill — no acknowledgment or effort to address our concerns. Overall, while the setting is gorgeous, the food and service don’t justify the steep prices.

We have had A wonderful stay at Fairmont Mayakoba. We have enjoyed all the restaurants at Fairmont so far, we decided since this was our last night we wanted to enjoy a good night last dinner and try something we haven’t tried. All of the employees recommended the saffron restaurant. All the food was very delicious. We had received our final bill at the saffron. I had some questions on a charge of water on our bill? They charged us $30 just for 2 glasses of water. I tried to get the server to ask the question and my husband who is fluent in Spanish over heard the waitress talking about us and ignored me of my question of the charge of water on my bill. So at this point they were being rude. We don’t mind paying our bill it was the fact that we had questions and we were simply being judged which was unsettling. At the end of our final bill we apparently had the manager show up for no reason. Our experience at the Saffron was not welcoming and we would rather take our business elsewhere in the hotel restaurants. Our favorite restaurant In Fairmont Mayakoba was at the Cantina breakfast buffet at the Laguna restaurant, The Aqua pool service by the beach the chameleon restaurant all were absolutely delicious. Good service and treated very well. I wouldn’t recommend the saffron restaurant, they charge you $50 or more a plate and service wasn’t what we expected.

Above average Thai food that's overpriced (more so than other restaurants in the nearby resorts). Best dish was the appetizer sampler. My little one really enjoyed the crispy shrimp. We ordered the crab fried rice. Besides the fried soft shell crab on top, I can't really taste the crab inside the dish. Mushy rice. Recommend to skip. Ice cream is decent. The fried banana is solid. Go to Tulum for the best Thai food. Prosecco by the glass was surprisingly good.

We had high expectations for Saffron, given it claims authentic Thai cuisine—but unfortunately, our experience left much to be desired. Our evening started on a sour note with an unwelcoming and frankly rude reception from Aleida. Despite having a reservation and a hungry, crying baby in tow, she initially refused to seat us, insisting the restaurant was full—even though it was visibly empty. Thankfully, we were eventually seated after our butler phoned her and then she magically found the reservation. On a more positive note, the ambiance was lovely. The setting with lagoons and lush greenery creates a serene and elegant atmosphere. Our server Gabriel was attentive and professional throughout the meal. Sadly, the food didn’t live up to the setting or the price point. The dishes—chicken, beef, and calamari—were all chewy and difficult to eat, lacking the flavor and finesse you’d expect from a restaurant claiming authenticity. To their credit, the items were removed from the bill without us having to ask. One last point: the wine selection could definitely use improvement, especially considering the hotel houses a solid wine cave. In summary, while the setting and service (once seated) had their moments, the overall experience didn’t match the promise. Authentic Thai food this was not.

Fantastic meal! Fantastic ambience! Fantastic service! Our server, Guadalupe, was so genuinely kind to us. He went above and beyond to ensure we had a memorable night. Thanks!

Lovely atmosphere and view and great service, and the food much improved. We ate here a couple of times before (2021 & 2022), and Though service, vibe etc were great, we felt the food was fairly average. Pleased to say this time (2023) the food has improved significantly. Granted if you’ve eaten Thai food in Thailand then you’ll probably still be a little disappointed, but otherwise you’ll likely find the experience very good. The starter sampler platter is a star, the amuse bouche were excellent, and the pad Thai honestly very good. Now Saffron is well worth a visit

I recently had the pleasure of dining at Saffron that left me absolutely mesmerized. Not only was the food divine, but the view and atmosphere were simply stunning. From the moment I stepped in, I was greeted by an ambiance that was both elegant and cozy. As I settled into my seat, I couldn't help but be captivated by the breathtaking view of the surrounding scenery. Now, let's talk about the food. Each dish that graced the table was a masterpiece in its own right. The flavors were expertly crafted, and every bite was a delightful explosion of taste. From the appetizers to the desserts, the quality and presentation were top-notch. It was evident that the chefs poured their heart and soul into each culinary creation. What truly set this restaurant apart, though, was the combination of delectable food and the picturesque setting. As I enjoyed my meal, I found myself constantly gazing out the window, awestruck by the beauty of the landscape. The panoramic view added a layer of enchantment to the dining experience, making it truly unforgettable. The carefully designed atmosphere further enhanced my dining pleasure. The decor, lighting, and music all worked together to create a warm and inviting ambiance. It was the perfect blend of sophistication and comfort, making me feel both indulged and at ease. In conclusion, this restaurant is a hidden gem that delivers on all fronts. The food is exceptional, the view is breathtaking, and the atmosphere is enchanting. Whether you're looking for a romantic dinner or a memorable dining experience with friends, I wholeheartedly recommend this establishment. Prepare to be amazed by the culinary delights and the captivating surroundings.

We had a disappointing experience at Saffron. Despite having a reservation and arriving on time, we waited nearly 30 minutes to be seated — and not a single apology or even a glass of water was offered during that time. The food was fine, typical Thai cuisine, but nowhere near worth the price. Most dishes are around $50, which feels completely unjustified for what you get. In my opinion, it’s an overpriced and overrated spot — definitely not worth the time or money. There are much better options elsewhere.