Lady Bugz
Google
Out of all the whaling museums I’ve visited across the country, this was by far the worst front desk experience. The staff member greeting patrons was cold, unwelcoming, and unprofessional — a terrible first impression for any institution, let alone a museum. She was slouched over the counter, practically leaning her head forward, which came across as disinterested and disengaged. She presented poorly both in demeanor and appearance, and seemed completely unfit for a front-facing role. I will also be writing to the board directly, as this level of service is unacceptable and they deserve to know who is representing them.