Hazahar N.
Google
Went with my family of 6 after checking good reviews. Ordered our food using the ticket machine, since our group size was big, there were many tickets generated as there were many orders. The staff did not acknowledge us in any way, while we wait for the orders shown on the screen. He just prepared the food and put it on the tray at the counter and walked back in the kitchen. He did not check our tickets and assumed the customers would pick up the food they ordered.
Unsurprisingly, we were missing some things we ordered, and were given something else (I ordered cold soba but he gave us hot and insisted it was correct). When we passed the tickets to him, he somehow mixed it up with other older tickets in a metal bowl which made it impossible to trace and proof our order.
I was missing chicken, and three eggs which I had ordered and paid for. Despite telling him, he insisted I did not order it.
All these were paid for but couldn't be traced because he dumped our tickets in the metal bowl. Felt cheated and was disappointed.