Sage Hotel Wollongong

I stayed at the Sage Hotel in Wollongong for two nights and had one of the best check-in experiences I’ve ever had. Thomas at the front desk was incredibly helpful and even offered me an upgrade from my Executive Balcony Room to a Family Suite. While the gesture was appreciated, the extra living space in the suite felt a little tired and narrow, so I didn’t really make use of it. The room itself was pleasant but definitely showing its age — marks on the walls and skirting boards, bathroom stains, and some dirt in the corners. It could use a fresh coat of paint to match the photos on the website, which looked more polished than reality. I dont drink coffee, but the in room coffee machine had also seen better days. That said, the room was still clean overall. The location is fantastic — just a short walk to the beach, coastal paths, restaurants, and shops. Parking was secure and hassle-free. The continental breakfast had a great variety (the banana bread was delicious!), and I loved the free ground-floor water station with both still and sparkling options for refilling bottles. Overall, it was a pleasant stay and I’d be happy to return in the future. I’ve only marked it down slightly due to the condition of the room and bathroom.

Rooms are great for the price and it was lovely being up on the 8th floor with views across to the golf course and a window that could be opened sufficiently to let in the fresh breeze. Breakfast in the Five Islands terrace was excellent, scrambled eggs, sourdough and bacon was cooked to perfection and you just can’t beat Vittoria coffee! Location of the hotel is excellent - short walk to the beach and a walkway that takes you into Wollongong and up to the lighthouse.

Fabulous staff, great position, good prices in bar, resturant and a really good breakfast buffet with great coeliac choices. Good size rooms , large bathroom with giant shower. Hotel very clean and staff offering assistance at every turn.

The room is very spacious, with a sofa, bed, dining table, and coffee table —the room has everything you need. The cleanliness is quite decent, the bed is soft and comfortable, and the sofa is cozy too. Heater is working fine. The hotel doesn’t feel old at all! Just want to say. There's nothing like the other bad reviews. Sege suit. Room 1112. You turely deserve it！

We had a lovely stay! The hotel has a fantastic location—close to the beach and the city centre. The service was excellent; staff were always polite and quick to respond to any of our requests. A special touch was the complimentary bottle of wine for my husband's birthday, which we truly appreciated.

Right from the moment we arrived the staff made us feel welcome. Old school fruends catch up weekend away. Had a lovely stay, our room had a beautiful view.

Wollongong's crown jewel! This hotel never fails to impress during our visits to the Gong. We were thrilled to receive a complimentary upgrade, which made our stay even more special. The friendly and attentive staff consistently go above and beyond. Plus, free parking outside is a fantastic bonus! The elevators whisk you up in no time, the beds are incredibly comfy, and the views from the balcony are simply stunning. Everything was spotless, and those hot showers were just what we needed after a long day. Thank you so much for another amazing experience, Sage! Can't wait for our next visit!

Reception was… an experience, to say the least. If you’re not fully informed, perhaps refrain from making baseless comments. You’re in customer service, so one would hope for a bit more professionalism. You called me rude, yet I was expected to quietly accept being accused of being a “fake”? Interesting standard. Get educated. And just a tip : travel agents routinely book with different companies. Just because you don’t understand how that works doesn’t make it illegitimate. They booked the hotel with you. They booked transport with us. It’s not rocket science. Next time, try professionalism and a little research. Might save everyone some embarrassment. My driver was left waiting over an hour due to your incompetency and lack of understanding. I will be cautioning the travel agents about this incident for future bookings.