SAii Laguna Phuket

The good and the bad. The good— Rooms were so amazing. Loved the say bed feature. The hotels included app is very useful in showing you what you can do, unfortunately you can't book anything through it, but there is a messaging service that books it for you. The staff were very polite. The resturants were great. Highly recommend you get the food credit for a discount. Now the bad— there are many free activities and features, unfortunately most of them are outdated. The felt on the pool table is damaged, the gym is small and old, the driving range is just bad, bad net, bad equipment. The pools are nice though. The staff are very unhelpful when it comes to kate checkout, free upgrades etc. All of the staff do speak english though. If they reinvest in the free activities, it would be a rival to club med

We just returned from our vacation in Phuket and it has been one of our best holidays. ||The resort “SAii laguna” was stunning and in particular we praise the kindness and efficiency of the entire staff. The vegetation and the laguna has been a pleased attraction. Everything is in harmony with the natural environment. The long beach “Bang Tao beach” has been for us a good opportunity for our daily walks.||Staff was very welcoming, hardworking, efficient making us feeling at home. Food in the restaurants and in the pool area was excellent and fresh. ||In particular we wish to thank:|Tida at the reception desk that has been so helpful and her attitude was above and beyond any expectations. Thank you for making sure that our room was filled with coffee pods.|Orn at the restaurant Terra & Mar for her contribution to made our dinners enjoyable which was dearly appreciated . Thank you to be so friendly.|Laila which, with impeccable manners, contributed to keep our room nice and fresh. ||We would like to highlight that, regretfully, the resort hasn’t have evening entertainment, although they have plenty of space inside and outside able to organise performances such as traditional Thai dance and music to make their guests more inside the amazing Thai culture.||Summarising SAii laguna is definitely a nice and peaceful 5 star resort and we will certainly return in the near future.||Thank you all and keep up with the great job!|Carlo and Emanuela

We stayed in an ocean view room, and the beautiful room combined with the stunning view made our holiday absolutely perfect. The hotel offers full facilities — we really enjoyed the tennis court and the swimming pool; both were fantastic. The front desk staff were very friendly and helpful, especially Nathalie, who kindly recommended popular places we should visit. Highly recommended for a relaxing and memorable stay.

Only stayed for 4 nights at SAii Laguna but absolutely loved it! From the moment we arrived through the resort lobby the staff were so friendly and helpful, no ask was too much. We had booked an airport transfer with the resort from Phuket airport which was really slick, representative from the hotel was there with a name board in arrivals and a lovely A/C cooled van took us to resort.||Our room was ‘Ocean Front Balcony’ with beautiful views of the beach and sea and had every amenity you could ask for and if you thought of something that wasn’t there you could order from the hotel app and it would be delivered (we ordered the insect repellent and arrived less than 10 mins after submitting the order). The beds and pillows were super comfortable which made for some fantastic sleeps especially with the would have the sea as well. ||The hotel grounds are kept lovely by the hard working staff, who are constantly keeping things in great order.||The pool area is really large with plenty sun loungers even if you are a late riser there’s always space, you might just miss on a parasol initially but with people always on the move be that for trips or just a local wander down the beach area one will soon be available. We used to move around just to get a different view 😁. ||We only ate at the resort at breakfast and there was a good varied selection which would suit even the fussiest of eaters. During the day we had a few drinks from the pool bar and these were reasonably priced with a good selection of alcoholic and non alcoholic drinks. The only reason we didn’t eat lunch or dinner was due to the hotels location to a fantastic array of bars and restaurants on Bang Tao beach. ||Upon leaving the resort we booked a transfer to our onward destination which again was really slick and ready for us as the specified time .||All in all a wonderful stay at SAii Laguna Phuket (just not long enough though!) and would highly recommend staying here if you are thinking of somewhere in the vicinity, hopefully we will return in the near future..

We had an absolutely wonderful stay at Sai Laguna. The rooms are beautiful, especially the Oceanfront Terrace Room — spacious, elegant, and extremely comfortable. The day bed inside the room was glorious and quickly became our favourite spot to relax. The restaurants were consistently good, and the Thai curry was exceptional — easily one of the best we had in Phuket. We also loved the shuttle boat, which was scenic, peaceful, and a charming way to move around the lagoon. A big thank you to the hotel team for their thoughtful hospitality. We had to cancel one night last-minute because our child fell sick, and they kindly offered it back as resort credit. Truly appreciated. Overall, Sai Laguna exceeded our expectations in every way. Highly recommended for a relaxing and memorable stay!

I’m so impressed with the support and service here. Everyone is so helpful and always smiling! Huge thanks to Greeniz, Lin, Tor, and Tazz for taking such good care of me—it felt like staying with family. You made my stay so comfortable and easy. I’m definitely coming back for sure!

We absolutely loved our stay at SAii Laguna Phuket! Everything about this resort exceeded our expectations. The room was beautiful, spotless, and very comfortable. The entire resort was exceptionally clean and well-maintained. The staff were incredibly friendly and thoughtful — they upgraded us to a beachfront room when they found out we were celebrating our honeymoon, which made our stay even more special. Breakfast was amazing, with a huge variety of delicious options to choose from every morning. The beach was clean and relaxing, and the pool area was great for unwinding. One of the highlights was their resort app — it’s super convenient! You can use it for room service, ordering food, and even checking out activities in and around the hotel. I was really impressed when they messaged me through the app to let me know I had left my car window open — within just a few minutes! The resort also offers fun activities like kayaking in the lagoon, which we absolutely loved. Overall, this was one of the best resort experiences we’ve ever had. Perfect for couples and honeymooners. Highly recommended!

Dear SAii Phuket Laguna Management Team, I recently had the pleasure of staying at your wonderful property, and I wanted to take a moment to express my sincere appreciation for the exceptional experience as a family we had at this amazing property. From the very moment we arrived, the check-in process was handled with such warmth and friendliness that it immediately set a positive tone for our stay. Equally impressive was the efficiency and professionalism of the check-out process, making our departure seamless and stress-free. The lavish breakfast selection, which was both delicious and beautifully presented. The variety and quality exceeded our expectations and were a true highlight of our stay. I would also like to commend all the staff, who consistently went above and beyond to ensure our comfort and satisfaction. Every team member we encountered was unfailingly friendly, helpful, and attentive, making us feel genuinely welcome at all times. The recently renovated rooms were another standout—tastefully decorated, airy, and extremely comfortable. The attention to detail in both aesthetics and functionality did not go unnoticed, and we thoroughly enjoyed the beautiful ambiance you have created. It is clear that your staff are a testament to the excellent management of the hotel, reflecting a level of hospitality and dedication that truly distinguishes SAii Phuket Laguna from other properties. Please extend our heartfelt thanks and appreciation to everyone on your team. Thank you once again for a memorable stay. We look forward to returning soon and will certainly recommend SAii Phuket Laguna to friends and family. With warmest regards,