Saikei Chinese Restaurant

We waited 30 mins for a table on a Bank Holiday Monday. We had to share a big table with another couple but that seemed to be a mistake as when they brought the food over, they just put the food down anywhere on the table so we got confused between the two parties. I wouldn't recommend sharing a table with another party. The food was delicious. The waiters did their best. The car park was £10 for 2 hours. Rip off.

This restaurant is fantastic! I arrived at about 10:50am on a Sunday, there was a small queue as the restaurant hadn't opened. We were promptly seated when it did, and the food and service were both excellent. The portions are huge and it is really good value for money. I noticed in some reviews there were concerns about service - it's a really big restaurant which gets quite busy (it was about 3/4 full by midday) so if this is going to be a problem for you, I recommend going early as the service I experienced was very attentive and friendly. I will definitely be back!

This restaurant is a great option if you're looking for a lively atmosphere and generous portions. Be prepared for a wait on weekends, as it's clearly a popular spot. The food is good, and you definitely won't leave hungry!

I am from HK and this dim sum place serves authentic dishes like from home. Price is reasonable but service is hit and miss depending on your table location, plenty of staff around but restaurant is always packed full at weekends. Be nice to your waiter and call them “靚姐 靚仔” does help to get their attention with your visit. Parking is shared with the holiday inn and again always packed at weekends, pay via phone app as no machine and no free parking. Very close to the old “see woo” Chinese grocery store (now re branded to more Japanese grocery) and there is a 豆腐花 dessert take away place in the industrial estate next to that. For non Chinese speaking/writing visitor they have menu with English and picture. You order by ticking the boxes on your table ticket which has number reference to the item on the photo menu so don’t worry. Lots of waiters around so there will someone who can take order in English but imagine all 60+ table full it is a bit hectic if they need to explain each dishes etc My favourite dim sum place for 15 years

A friend brought me here, disappointed by its food quality. The lemon sauce chicken... we couldn't finish it . We didn't taste any dimsum as it's not the dimsum hour but based on the food we had, I don't expect anything more...

This is always good to have dim sum with good friends here in London. This is not the most decent place with luxury and classy decor but a place for people to gather and chit chat with a good customer service. Food is good here but not excellent.. Hygiene is somehow questionable also. I never park here direct but getting to ikea free parking and walk over. Good for family gathering.

We've been coming to this restaurant for nearly 20 years, back when it first called Peninsula! This is such a gem of a restaurant, we can always depend on it for quick service and excellent authentic food. Tucked right out of the way of every other business, it is exceptional in every way. You don't go there for the decor, you go for the food, and the queues outside during peak hours is testimony to this. Strongly advise going either on a Sunday, or if you're brave enough to go on a Saturday, be prepared to wait. But trust me, the wait is worth it.

This is my husband and I's local dimsum spot..The food always come swiftly, freshly cooked, very hot and always hits the spot 👌🏽We really like the dimsum here... served until 4.30pm..We've also been here for dinner, ala carte menu and the food has been consistently delicious..The staff are always very helpful but very busy. The interior, however, could do with a bit of an update; we dont mind it as we come here for the food, but if you are one that likes a bit of an "ambiance", then you might find this place a bit outdated..Having said that, if you want delicious, fresh, no fuss, Chinese foodn then you will enjoy this place.

I like this place, especially with all the parking outside. The dishes were pretty good and the service can be a little off at times but usually ok. During this meal, I noticed the most expensive item on our bill was the white rice x 10, a whopping GBP 35. At 3.50 a bowl of rice was kinda pricey. Will be mindful to not over order rice in future visits.

Lot of ppl told me SaiKei is better than most around the area. I thought really? I must give it a go! Reality is, how does a man get there without a car?! It is such a pain to get there, change busses, then walk a fair bit... fine that has nothing to do with the food. And for good food, I'd put in some effort! So we got there, and I must say food is more... average than I'd like. Could be because ppl have hyped it up a bit, but I personally found the food quite formal. I mean it is fresh but most shops are these days. Personally I'd prefer even Floating Lotus in south quey at a slightly more convenient and accessible location while better price for similar quality of food. I will however give it to them though, that their egg tarts are quite nice!

Sai Kei Restaurant, North Greenwich - In my experience, the better dim sum places in London are mostly Hong Kong style. Sai Kei restaurant is one of them. This Chinese restaurant was recommended by another fellow foodie Malaysian who works in See Woo at Greenwich. It took us a while to go to Sai Kei because our 'local' dim sum restaurant, Yi Ban, was a family favourite and that was quite hard to beat. So, the style at Sai Kei is, you collect a ticket number upon arrival and wait. There are two queues for this; small groups for up to 4 people and big groups for 5 or more people. The queue for big groups generally moves faster. There were only 3 of us so joining the the small groups queue, we waited well over half an hour until we got a table. I am not complaining but every time a number was called we were longing hopefully that it would be us. When it did, it turned out to be a late lunch. Definitely hungry! Walking quickly with springs in our steps (I wonder if, in the eyes of others, we looked as though we were running) we did not waste any time to order. Chinese tea and congee first! Still it was out first time here so we had to spend a little more time to study the menu going through the list of steamed, fried, noodles, desserts, cheung funs, specialities and chef's picks. I do initially judge dim sum places by the variety that the restaurant serves. Chicken feet, jellyfish, duck claws, chicken claws all sound pretty authentic but squid in satay sauce suggest that they felt a need to compromise. Still, as it is I find it pretty good and ticks on dim sum sheet done, the food came pretty quickly. preserved egg pork congee £5.10 - Steaming hot bowl of porridge to calm the hungry tummy first. The congee was good - consistency, thickness was so smooth that it was as though drinking a thick soup. It had chicken strips instead of pork, as described on menu, but otherwise delicious! After the ordering and had my first bowl of congee, I felt I could let the atmosphere soak in. Many locals, families, Cantonese speaking people. Ah...felt like Chinatown, with better service. More good news is that Sai Kei is opene for dim sum during week days too. So, hopefully there is not such a long wait! I am looking forward to trying out the Sai Kei a la carte menu after my dim sum experience. So, here was our choice. Each dim sum piece was quite large, except for the egg tarts. king prawn crispy noodles £9.00 - big lush juicy prawns, crispy noodles and the sauce was not too salty. Delicious and generous for three of us with the following dim sum: chive dumplings £3.20 - generous filling of chives. shanghai buns £3.00 - pastry was a little thick but I didn't mind it and the broth had a good flavour. Don't forget to dip in the vinegar served because that really brings out the porky taste. halfmoon dumplings £3.20 turnip paste £3.00 - the best that I have had here in London. Especially after the one in Royal China, anything remotely decent would be better than that! grilled peking dumplings £3.00 - grilled version of the shanghai buns. Good flavour and pastry was thick but I liked it. pork and crab dumplings £3.20 char siu cheung fun £3.70 - generous pork meat, delicious! egg tarts £3.00 - the yellow colour looked alarming and that put me off the egg tart but it was delicious. The filing had a very good consistency, wobbly and not too runny. Pastry was flaky and did not feel too oily, dry and crispy. But, they were small. Parking is free if you dine in Sai Kei. Give your car registration number when you collect your ticket for the dim sum queue. But, don't worry if you forget because there is a big bright sign. It's quite impossible to miss. A unanimous vote for Sai Kei as our new family favourite restaurant. It is difficult to say if it could beat Yi Ban. I think we need an up-to-date visit soon to make the comparison.

Tucked next to a Holiday Inn amid a maze of busy A roads and junctions, Saikei is the definition of 'hidden treasure'. I ordered the following: - Ma Po bean curd with minced beef and fresh chilli - Steamed rice If ever there were a dish for a dark and misty November evening, this is it. A generous bowl of steaming mince and tofu steeped in oceans of spicy and seasoned sauce (generous not only for its size but its proportions between beef and tofu) arrives and the mouth instantly waters. It is a dish that is not only delicious in its own right, it takes its side orders and improves them too. My favourite part is easily the end once the rice has sucked up all of the colour and juices and I've discovered it is also beautiful when eaten nacho style with the complementary prawn crackers. As a side note, I didn't order it this time but the deep fried fresh milk for dessert is outrageously good also.

Sai Kei in North Greenwich is a busy dim sum destination popular with local Chinese diners. I can only assume its popularity is due to the availability of free on site parking, low dim sum prices and proximity to a large Chinese supermarket, retail park and cinema. It definitely cannot be for the quality of the dim sum. I chose Sai Kei on this occasion as I specifically needed a dim sum restaurant in that area with a car park. The steamed dim sum including the dumplings and Cheung fun were passable, although the prawn and chive dumpling filling consisted of far more chives than prawns. The baked and fried dim sum are where the kitchen fails miserably. The exterior of the deep fried mixed meat croquettes was too thick and hard. The BBQ pork puffs was the most disappointing plate; the pastry was grotesquely thick, heavy and stodgy with a meagre filling of pork lacking seasoning. (See the unappetising photo). I cannot comment on the chicken feet dim sum as those were ordered by another diner and they are not dishes I tend to eat; what I would say is that the presentation of those 2 dishes need improvement. Sai Kei would suit those who are budget conscious who do not care too much about what they eat simply looking for a filling Chinese meal, I think this is the cheapest dim sum I have eaten in the UK. Do not go seeking tasty quality food or efficient and attentive service, there are many other places that would meet those requirements. If you do dine at Sai Kei check the bill carefully, they charged additional drinks to our table.

If you can find a parking space and face the invariable 20 min wait for a table, then you can get a cracking dim sum lunch at Saikei. This is London's best family dim sum restaurant, out in the modern wasteland around North Greenwich on the bottom floor of a soulless Holiday Inn by a roundabout by a dual carriageway. It's never going to win any awards for the look and location of the venue, but it is acutely authentic in the modern world where most middle-class people in China drive to a newly-built plaza for their weekend dim sum. And so just like on the outer ringroads of Beijing, it's SUVs clogging up the entrance and families treating themselves to a great selection of good quality affordable treats like dumplings, congee and cheung fun. Expect a decent dim sum blow-out with tea to be £15 to £20 each. Everything tastes freshly cooked, not defrosted. It's nice and clean with efficient fast staff

One of the worst service experiences I have encountered. Rude servers (all I spoke to), uncomfortable atmosphere, not so great food.

Racist establishment. We were made to pay for our food and SERVICE CHARGE before we got it. We were told that the food would not be cooked if we didn't pay for it all first. My friend then found a rubber band in the lobster, when he complained, he was asked if he had put it there himself. The food was also late. We stayed because it was a birthday booking and did not want to kill the night for our friend. Reporting this establishment.

A waiter threatened to report me to the council for not paying the DISCRETIONARY service charge! I had some small change ready when the bill came. An earring wearing waiter was very rude. I said I would pay for the price before the discretionary charge and pay my own service charge. He said if I didn't pay for the DISCRETIONARY charge (he couldn't pronounce the word!) , he would report my car number plate to the council and I might be charged £400. Remember, if you're nostalgic and go for a meal there, tell this idiot that you have not come with a car. It was so unpleasant. And the meal was not that cheap. Stay away!

Rude waiters. Food was ok. Had better dim sum elsewhere in the US but not bad. The problem is the service. They don't take the customers into consideration at all. The wait staff is just there to clean the table. Anytime you ask for something they are just plain rude. The place is full of Chinese customers. Usually that means the Chinese food must be pretty decent. Which in this case, the food was decent but it does no make make up for the horrible service.

Rude staff, waited long for food people were coming in after us and getting service faster than us .We got no apology made us wait 30 mins for the last dish had to cancel it 1 star seems generous should have minus

Most likely drawing in business because of its good variety of food and accessibility to local customers, but otherwise SaiKei is nothing out of the ordinary in terms of a restaurant that serves dim sum. Organisation of the restaurant from everything including greeting customers, having a suitable waiting setup, efficiency of the waiter and car parking facilities are all rather lack-lustre and could do with more smooth running. The food served not only tasted basic but certainly looked it. As if the restaurant wasn't bothered about presentation, they even served dim sum on the plain round dishes that are normally used to hold tea cups and they arranged things in a rather haphazard manner without any concern to the aesthetic view of the food. The char siu pastry exterior was too thick, similarly they were to heavy-handed with the cheung fun exterior. All the food was edible and did have the expected fillings and flavours but overall lacked precision and a final finish.

This has to be the worst restaurant that I have been too in the world. The surprising thing is that it is inside a Holiday Inn Hotel. I took my aunt with me as we were watching a concert at the O2 and thought to take her somewhere nicer than the restaurants in o2. The service was slow but I would like to strongly complain about the appalling service from the waitress who served us. Firstly, she was very rude when she was taking our orders. She came back after 30 mins when all our food were served and tried to take our dishes awaY while we were still eating them. She did not think to ask us if we have finished. When we asked her if we could pack them away as we ordered too much food. She just came back with some containers and DUMP them on our table. I was the customer on the 13th october who refused to pay any service. You would think that a manager would come round to check why but they were just too busy talking to each other as there were hardly any people in the restaurant. If you want really want bad service, then go to this restaurant. I would NEVER recommend this restaurant to anyone and would hope someone from Holiday Inn Express will look into this.