Alexa Liebman
Google
We came here for my birthday dinner a while back and the experience was so lacklustre that I feel compelled to review it 4 months later. We had the 5-course set menu (priced at $155 per person) plus wine pairing (an additional $75 per person). It was an expensive meal, but we were happy to pay a bit more for good food and experience. It was a letdown, though.
The whole dinner was meant to last 2 hours (as advertised on their website), and lasted nearly 3.5 hours. The service was shockingly bad - it seemed like we weren’t assigned to any waiter. When we were seated, we waited more than 30 minutes before flagging a waiter down to ask if we needed to place an order; we were a bit confused, assuming that we wouldn’t need to place any orders since we had specified in the reservation that we were doing the set menu and wine pairing. But when we spoke to the waiter, he seemed to not know anything about our reservation.
Each dish took almost half an hour to bring out, and 2 of our wine pairings were forgotten. We were constantly flagging wait staff down, and confused how we could be forgotten when we were sitting in a high-traffic area in front of the kitchen. We suspect maybe they had recently hired new staff, so we tried to be understanding, but it’s really disappointing to have such poor service at such a high price point. Other patrons in the restaurant were less patient and actually got up to speak to the staff (so being forgotten was not unique to our table). Ultimately, most of our dishes were delivered by the wine sommelier, who was lovely and kind and apologetic (even giving us complimentary limoncello); we were grateful for her service and professionalism, but she was clearly doing a lot more than was expected of her.
The food was decent, but I thought it was priced too high for what was received. It wasn’t very memorable - usually with restaurants that have set menus, the food quality is fresher and higher, and it is more innovative/creative with flavours and sauces, but it was neither of those things. I’ve included some pictures (unfortunately I don’t have any of the steak that was prepared, which was definitely the best). Note that these plates include the servings for both me and my partner (so 1 plate of pasta for 2 people). I personally think it would have been a tad nicer to actually divide the food between two plates, but I think that would make it more obvious that the portions aren’t that large.
Based on our experience, I couldn’t recommend this restaurant. If service and food creativity improve, then I think it would be a lovely spot. The location is stunning, with beautiful views of the harbour. So I think there is a lot of promise here! But definitely a lot of room for improvement, and the current price point is definitely not justified.