Natalie
Google
Great View, But Far Below Luxury Expectations
The only reason this hotel gets three stars from me is the terrace with a private pool—truly the highlight. The view is stunning, no doubt, but you can get the same or even better views from other hotels in Santorini for a lower price. For example, in Firostefani we stayed at a hotel with a better view, private jacuzzi, and only €250 per night.
Rooms: Disappointing. When we first walked in, I asked my husband if this was a joke. The room felt unfinished, as if it hadn't been properly remodeled—surprising for a hotel supposedly built in 2019. The floors weren’t tiled, and it looked like paint had been splashed carelessly on the floor during wall painting. Not what you'd expect from a so-called "luxury" property. This place needs a major update.
Staff: Mixed experience. Reception staff were polite enough but should avoid speaking in Greek in front of guests—it felt unprofessional. That said, the one standout was a hardworking gentleman from Ghana, who seemed to be doing everything and always with a great attitude.
Food: Underwhelming. We ordered the octopus for dinner based on good reviews, but it was a letdown. In fact, we didn’t have good octopus anywhere on the island except at Melitini restaurant. Breakfast was average—fruit platter was excellent, but the coffee was undrinkable, tasted watered down.
Privacy: Not great. We were regularly disturbed by pool staff cleaning early in the morning—not ideal when you’re trying to relax on vacation.
Summary: While the view from the terrace is postcard-worthy, the hotel lacks luxury in every other way. The rooms are bare and feel unfinished, the food isn’t memorable, and service could be more professional. This place is all about the view—but if you’re looking for a full luxury experience, you’ll be disappointed. Glad we tried it, but won’t be coming back
Room: Epic Suite with Private Outdoor Plunge Pool and 180o Caldera View
