Saint Ten Hotel (an SLH Hotel)

I have stayed at this hotel many times before. I can honestly say. Last weekend will be my last time staying in this hotel. The people who work there seem be great. I had one weekend for rest and I stayed in room 501. The whole night there was banging on the walls. Doors slamming and I had to go down at the reception to ask to stop the NOISE. I used to like this place but I will find a better option in Belgrade. NOT this anymore.

We stayed at the Saint Ten Hotel in Belgrade from December 30 to January 2, for a total amount of 807 € for 3 nights. While the hotel is well located and visually pleasant, the overall experience does not reflect the price level nor the premium positioning claimed. The value for money is clearly disappointing. First, we contacted the reception to arrange a taxi to the Metropole Palace Hotel, located approximately 4 minutes away by car. We were informed that no taxis were available and were offered the hotel taxi for 50 €. Being already late and believing there was no alternative, we accepted. However, immediately upon exiting the hotel street, several taxis were waiting for customers. For comparison, the return journey between the Metropole Palace Hotel and the Saint Ten Hotel cost 10 € with a taxi. Charging 50 € for the same very short trip leaves a clear and undeniable feeling of abuse of trust towards hotel guests. Second, there was no iron in the room. At this price point, such basic equipment should be a standard expectation. In addition, a very uncomfortable situation occurred during our stay when my wife, who understands the local language, clearly understood members of the staff expressing that they did not wish to serve tourists, including us. This deeply affected our feeling of being respected and genuinely welcomed as guests. Taken individually, these points might appear minor. Taken together, they highlight a clear misalignment between the price paid and the level of service actually delivered. For this rate, the experience is simply far too expensive for what it offers. This is regrettable, as with greater transparency, professionalism and a genuine customer-oriented mindset, the stay could have met very different standards.

Very friendly and helpful staff. Nice breakfast a la carte. Quick laundry service. Good location, not far from the city center, beautiful streets on a nearby area. Comfortable and not crowded lobby, amazing Ayurveda tea. Thanks to all.

Not worth it!!! For a 5 star hotel, I can say that only the staff is on that level! Too expensive for what we receive, too dark everywhere, bad food in the restaurant (Michelin star, not possible to be real...), the breakfast was the real joke.... Also for parking in garage costs additional 35€ per day... amazing! We paid 500€ for just a day and was really for nothing! Don't recommend to anyone!

Stayed here for 2 nights (end of July) for a family holiday. Staff were lovely & very accommodating from the time we arrived to the time we left. Staff also spoke English. Room was exceptionally clean (like the cleanest one I've ever stayed in, with not even a scuff mark on the walls) and room size was comfortable for 2 adults and one child. Breakfast was adequate. Location was very close to the ST Sava Church, but a 20min walk to the main shopping strip. Room was very quiet. Would definitely recommend this hotel for your trip to Belgrade.

We spent New Year’s here for three nights and really enjoyed our stay. The hotel has a great atmosphere, and the staff were genuinely friendly and welcoming. Overall, a very pleasant experience and a place we’d happily return to.

The hotel is great, the rooms are big and very nice, and breakfast has not too many options but the food is great. The negative side was room service, the food was great but cold (even the soup!). The plates were not covered and the food was surprisingly cold, which I cannot understand, especially in a small hotel like this. Another negative point is that I found my room freezing cold, the AC was on the whole day, I guess the cleaning lady put it on (I believe 19 degrees is too cold...), and I now got a cold thanks to the freezing room. I loved the hotel when I checked in, but the poor room service and the freezing room makes me think about my next stay in Belgrade. I go there often for work.

A hotel with the highest possible level of service, the entire hotel staff ensures that your stay is perfect, taking care of you from the moment you arrive at the hotel until you leave the hotel, we were greeted at the reception by a graceful girl with her colleague, we were given a luxurious, properly equipped room and at breakfast there is a menu to choose from with very delicious dishes, I recommend that you choose this hotel without blinking, if possible, I would define this hotel as 7 stars