Saks Fifth Avenue

I bought a coat online and returned it the day after I received it (didn’t fit). It was received on December 26 per their email. I called them today and they said they have 30 days to process the return plus a week before my credit card gets refunded!

Chelsea in beauty and fragrance is amazing. She is so knowledgeable, gives samples without pressuring. She is patient and really knows her stuff, makes my shopping experience when I am in town very pleasurable. This last time we met Kate who was also very friendly and helpful. I only shop for fragrances at Saks and I am never disappointed by my experience. Thank you ladies for always helping a girl find her scents. Tip for fragrance lovers: the best way to find your scent is to wear it on your person for a few hours.

Everything you need coupled with great service! Your best bet for all things designer/ Luxury goods. If they don't have it in stock not to worry, there's a friendly employee who will locate and ship it to you free of charge.

My rating is for the young woman who did not pass us by. She was extremely helpful, honest and I wound up spending nearly $1000 . I hope she received a commission! You never know ow who is in Your store. Of course the merchandise was lovely. Very pleased!

Best store ever!!! Great name brands, excellent service, beautiful dresses, and jewelry! New look, great styles, awesome quality!

I recently purchased a Mac Duggal cocktail dress on June4th on line for 698.00...763.27 with tax. There was only one dress left in the size I needed. The following day on June 5th, I received an email for a sale on the dress...$50.00 off for each $200.00 spent which would have saved me $150.00. When I inquired about a price adjustment I was told I could not get one. I would have to repurchase the dress which would involve returning the first one for a return charge of $9.95. I am extremely upset and disappointed in Saks Fifth Avenue and their customer service. They do not care about customer satisfaction. I would have used the $150.00 to purchase shoes for the dress. Now, I will no longer shop at Saks.

1/5 stars I made a cologne purchase about a month ago that I’ve had some time to reflect on and I would like to share the experience with potential shoppers here. The story starts in middle may when I visited this Utica Square location, slightly before opening hours. Despite this I was greeted warmly at the door and invited in, after which I made a beeline to the goal of my visit, namely the men's fragrance section. I found a friendly salesperson who quickly moved to assist me, despite perhaps not even being on the clock yet. I asked about multiple CREED scents and he gave me successive sample strips. I asked about coconut base notes and he suggested VIRGIN ISLAND WATER, which I absolutely loved. He said that he was out of stock but offered to make arrangements to notify when the item would be available. He even joked that he could make a travel sample from his personal collection. He was the height of helpfulness and I said that I would come by again in a week to check. I returned after about a week, in late may, and asked an unfamiliar salesperson about the same Virgin Island Water fragrance. I was told that the stock had not yet replenished and that a fuller size could not be had. I was offered a travel size instead. I am used to buying travel sizes so I was immediately open to the idea. I was then passed off to yet another employee who began preparing the order. This second saleswoman gave me some instructions concerning refilling at the end of which I wanted to make sure I understood how to operate the spray function. I asked whether i would press on the top to spray she said yes and then sprayed the item into the air multiple times, wastefully and away from both of us, to demonstrate. She then packaged the phial into a proprietary Creed travel container, placed it into a bespoke Creed bag, and told me the price. I am used to buying travel sizes and have found price points between $25 and $50 depending on the quality etc., but I was certainly not expecting the roughly $105 price tag I was charged. The salesperson was an attractive female and I, a male looking disheveled and sweaty in exercise attire and already feeling out of place in the store, felt that it would be gaûche of me to ask about cheaper options, like simply using a plainer travel sprayer, like those that can be found at other Creed sellers like FragranceNet, instead of an ornate Creed-branded one. So I sheepishly completed the sale and quickly left. I love the scent I tried and I truly wished to buy the full size had it been in stock. But the experience I had when purchasing the trial really lingers as a negative experience and, perhaps because I am an uninitiated shopper at Sacks Fifth Avenue, still gives me pause concerning their brand impression. Sephora and FragranceNet are trustworthy retailers and have given me much better value for my money so far. I will continue to shop with them instead and will encourage others to do the same.

I don't care what people say abt this store .But This Store is a GREAT STORE to me ,neat and clean, Group of girls work at cosmetic ( Fragrances ) helpful and friendly. Store has a wonderful variety of items you can't find in other stores. They have a wonderful selection of perfume, clothings, skincare and beauty stuffs. They always treat me like a Queen.Samples giving everytime i'm here . 10/10

While it is very nice to have a Saks Fifth Avenue in Oklahoma, I often forget about this Saks because it is so small. This location just seems bare. Associates are hit and miss here in the departments. Some will look at you with a happy smile and greet you others will give you the up and down nod like the famous scene from the movie "Pretty Woman". I really wish I enjoyed this spot more but due to the tiny size and limited options they have here its just hard to give it a higher rating.

I love having a Saks in Tulsa, being from out West. It's small in comparison, but still, it's Saks! What I don't like is the male sales floor person who is ALWAYS on his phone, EVERY TIME HE AND I ARE THERE AT THE SAME TIME! I reported him to corporate a year ago, but he hasn't changed a bit.

Wow wow wow. They really don't want business. Their sales associates go to great lengths to make sure one is uncomfortable. We practically ran out of here. They made my niece cry. Wow.

I want to give a 5 star review but I just can't. I showed up at Saks today with gift cards in hand ready to buy the shoes I've had my eyes on for months: Corkswoon wedges by Stuart Weitzman. I first checked online to make sure they were available in store (the Internet told me this was the case) and then sauntered into the shoe salon asking to try them on. The saleswoman, whom I'm sure is lovely, told me no, I was not correct, they did not have those shoes. I told her that I, in fact, looked this up before I arrived at which point she told me I must have looked up a different store (considering the website makes you type in a zip code, I'm pretty sure I wasn't the incompetent technology fool she made me out to be). There was no checking in the stockroom, no asking if I wanted to try on something similar, just "We don't have those, sorry." and walked away. So I bought myself a pair of jeans instead. Not the ones I wanted though. Those weren't in stock either. I have to say, the selection of items to choose from is rather limited here. I'll save myself the hassle and order online from now on. I mean, first world white girl problem at its finest, right? Maybe. Probably. I only shop here once a year. Rich girl I am not.

I lived in Tulsa for two years after living the the Bay Area for most of my life and Utica Square was the only thing there that reminded me of San Jose. Upscale. Fancy. Exclusive. That would be the description I would give it and the jewel of Utica is Saks Fifth Avenue. I personally loved driving over here to walk around and eye shop. It brought me back to home. Plus, this staff is Oklahoma nice. If you don't know what that means, it can only be described as sugarysweet. No place in the world has nicer people than Oklahoma, they would give you the shirts off of their backs if you needed it. I loved them, at least more than the city. And Saks has the best of the best. If you are in Tulsa, go here, walk around, peruse the merchandise and take advantage of the luxury. It's like being in heaven.

Love Saks. Hate showering before I go shopping. Hello saks.com.

My daughter-in-law is a frequent Saks shopper and usually speaks up when a wrong needs to be righted. However, yesterday she was rudely cut off by an employee in the formal wear department and the exchange had her near tears. She is a plus size, found a dress she wanted to try on and asked an employee to set up a dressing room for her. The employee pointed to the dressing area and informed her "the dressing rooms are over there." Then, she asked my DIL, "What exactly are you looking for?" My DIL held the dress up and said, "This is exactly what I'm looking for." The clerk told my DIL, "Well, I can tell you that we sell out of the small sizes and the very large sizes very quickly so it's doubtful that we will have anything for you." The clerk offered no assistance beyond that. My DIL put the dress back without trying it on and left, very shaken. Since when does any size woman need a clerk to be rude?

I love shopping Off 5th when I'm traveling, it's more in my price range, but I do get my Kiehls at Saks in my current home town of Tulsa. I always enjoy entering Saks because the staff is very attentive, every one of them. I had a little extra time during my last visit to Saks and I did a little "window shopping" upstairs in the wear department. I was promptly greeted by a new sales associate named Joshua Miller Morrison. I let him know that I was just looking, but Joshua stuck with me. He asked me a few questions regarding my interests and style and showed me some items that were in my budget. I did not leave with a purchase, but I did leave with the intent to come back to the wear department to secure my next "must-have" purchase.

High quality very expensive merchandise. For those who have lots of disposable income, or don't want to be around poor people, this is the place to go. I have purchased a few things here, but worry about them getting spoiled and am afraid to use them. Lots of parking south of the store.

I've recently moved from OK to Texas, and miss this Saks quite a bit. It is a reasonable size, lots of great designers, and very friendly salespeople. As an example, I once bought some clothes that went on sale the next week. The salesperson credited my account for the difference, and mailed me the new reciept. Only in Oklahoma, I suppose, but only at this Saks for sure. It is pricey, but you can find some great bargains.

Staff is always friendly and helpful but not constantly in your face. The Kiehl's counter is understaffed and I usually have to wait for someone to notice me or go find someone to help me buy something - but that's just in the make-up department.

I'm torn here. I love Saks but this location has such a narrow selection. I I recently rushed in a few minutes before closing to grab a giftcard and apologized to the staff members who helped me. Everyone was very happy to help me even though it was closing time and the girl who rang me up told me I should hangout longer and look around rather than rushing me out. Just that simple offer made me feel very welcomed.

An excellent department store to go gift shopping for women's perfume. The beauty department is sizable for women and moderate for men. Men's grooming section is great for finding high-end shaving and facial brands like Kiehl's and The Art of Shaving. Always will go out of my way to visit and browse this store when traveling home to Coffeyville and shopping/dining in Tulsa.

I've never purchased designer jeans in tulsa until i did at saks. First of all it's the most "reasonably" priced compared to the boutiques around tulsa. It is close to where i live, and everyone is quite friendly there. The only gripe i have about going to sak's is that it is located in utica square which is a little too upscale for my taste but does have a few stores that you can't find anywhere else. Not to mention they had a great sale on Lacoste shrits which made great gifts for my brother.

The clothes at Saks look good. I buy pants, shirts, shorts, and jackets here. It is not the cheapest clothing store in town but the quality is good.

Great costumer service (when they think your going to buy). Love purchasing my David Yurman's here, the guy who works the counter is so nice and helpful!

the staff is very friendly, helpful and attentive. the only downfall is the selection of menswear. compared to any other saks fifth avenue location I've visited, the men have a whole floor -- sometimes two. the brands in these other locations have dior, givenchy, saint laurent, tom ford, kenzo, comme des garçons, etc. this location basically only has burberry, michael kors, and diesel with a selection of suits. so that being said, I'll stick to traveling to bigger cities to shop for the brands I want.