Salalah Rotana Resort

The Salalah Rotana Resort is a sprawling complex with plenty of friendly staff who take good care of guests. While the resort itself may not be the newest, the spacious rooms with terraces are clean and well-maintained. The technical problem with the door was immediately solved by the called personnel.|The restaurant and pool areas as well as the beach with sun loungers have sufficient capacity. There is also a nice selection of refreshments on the beach during the day. Breakfast and dinner offer a wide selection of dishes. It is important to remember that we are not in Europe, but in an Islamic country. The nice thing about Oman is the local authenticity. Many of the entertainment programmes are designed especially for children. But adults will enjoy them too. |Attractive excursions are completely trouble-free thanks to the safety of the country. Car rental at the hotel is very cheap. On the contrary, the offer of optional excursions by the delegate of the travel agency was quite expensive. The stay in Rotana Salalah, the beautiful sea with its rich fauna and the natural beauty of Oman certainly met our expectations.

The hotel is in a beautiful region and the exterior views are great. Also the staff try their best but I am writing to express our sincere disappointment with our stay at the hotel. We expected the standards of a 5-star Rotana property, but unfortunately, our experience has been far from that. We are not even focusing on the fact that several areas of the hotel appear poorly maintained, that our room has an unpleasant smell, the curtains are uneven and look messy, the phone in the bathroom is broken and emits a constant noise, that some of the gym equipment is out of order or not functioning properly or that a staff member entered our room today without knocking. What disappoints us most is the service. I understand that the hotel currently has a low number of guests, but this cannot justify the lack of basic amenities and service standards. If the hotel is unable to provide proper service during this period, perhaps it would be more appropriate to temporarily close. If it were possible, we would have already changed hotels. This has been a very unfortunate experience for us. We simply wanted a relaxing stay, but instead, we’re facing constant frustration. For example, this evening we were unable to have dinner at the hotel because many of the ingredients listed on the menu were unavailable. Very disappointing.

I would like to talk about my experience with Arabesque Turkish Restaurant. The food was very delicious and excellent, as well as the Turkish baklava. The service was beautiful and organized with the waiter (Munir). He was very friendly. We hope he is happy and thank you for everything he did today to make us happy. We hope to spend a day like this again, so I advise you to try it.

Our stay was awesome! We got Rotana club and upgraded our room for villa. The room was spacious and very clean. Housekeeping staff was exceptionally good! Regarding other services they were also doing a great job. The resort is huge, we could explore it together with our kids everyday without getting bored. The beach for club guests was simply amazing! We will definitely come back this year and bring friends! Thank you. Only thing that is my personal preference I would like to have perhaps less food to choose from but of higher quality. Anyway i will give this hotel an solid five as the staff was very friendly and helpful, they have an amazing beach and villa was clean and spacious!

Stay was excellent and feel more confort and relaxed. All the services by team members of restaurant housekeeping and reception was very friendly and supportive as per our requirement. Really it was very enjoyable and its very worthy too. We prefer to stay in future and we will recommend to our friends as well

For our second stay in Oman (we returned sentimentally after eight years), we chose the Rotana Salalah Resort hotel. It fully met our expectations: it is well-maintained and beautifully located. For health reasons, I am on a gluten-free diet (I do not react to small amounts), dairy, eggs and a few other products. I am pleased to confirm that this was not a problem in the all-inclusive formula (buffet). Most of the dishes had allergen labels. If I was unsure about something, I asked the staff and they gave me the information I needed. Gluten-free pasta or grilled chicken without additional spices was prepared for me on request, too. There was no problem with the bread - at my request, it was brought to me from the kitchen (very tasty). There was no possibility to eat pizza/waffle/pancakes, but I understand that the food offer is prepared for the so-called majority of people. We highly recommend the destination and the hotel for a relaxing (no loud music, no excessive animations) stay in a warm, civilized place within a 6-7 hour flight from Poland.

I had a wonderful day at Arabesque Turkish restaurant. I ate Turkish appetizers as I ate them in Turkey. I ate rice with Turkish meat, it was very delicious. Thanks to the great chef Issa and the excellent service from the cooperative team. I also liked the Turkish sweets very much. Thanks for this wonderful day with Arabesque restaurant. You must have the amazing experience with Arabesque in Rotana.

Accomodation is very good, excellent service, facilities like nowhere else, food is great. Going on trips might seriously affect your budget... In Rotana resort you have everything you might need, staff is very dedicated. Would ( already did) recommend to any of my closest friend.