Rui Vilela
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STAY AWAY FROM THIS PARK!!!
I booked a tipi tent, when arrived I was surprised how well organised the park was. The tipi was not amazing, but it was fine for the price. Never would I imagined that this would be one of the worst camping experiences I would have.
In the first night there was a disturbance with one of the neighbour tent. This was clearly a domestic violence situation and the park staff acted very poorly in this situation. I had to go to security 4 times to report the situation. Other neighbours also complaint but every time the security would come the issues would stop so the security would claim they couldn't do anything because there was no disturbance, completing ignoring the fact that more than 5 people were complaining because of the noise. The wife beater was also smoking in the tent which is prohibited and was completely drunk but security insisted they couldn't do much. The noise stopped because the wife beater ended up leaving the park while reckless driving out of the park. The security ended up commenting with me that the women, was an usual costumer and that she would always create havoc. So apparently the security staff thinks that's the woman was the problem in this situation. As you can imagine this was not a peaceful night and I was quite disturbed with this incident during the next few days.
The next issue was the toilets which was the most humiliating aspect of the park. 1 toilet per gender for 25 tipi, that should not even be legal. It was always disgusting with paper and feces on the floor. It was only cleaned once a day, so it quickly would get dirty. This apparently was a common issue since the cleaning lady were always pissed with this situation and complained among each other.
Since the toilet was always so dirty, some people would pee in the showers so the showers by the end of the day would get really disgusting with a pee stench.
I've tried other bathroom in the park, but it wasn't much better as there were too many cockroaches.
The last issue was with a yoga class, which apparently were free during the week but paid during the week. The flyers in the park and the communication in the whatsapp group didn't mention that the weekend yoga class had a cost of 15 euros. The yoga teacher didn't mentioned the cost of the class only at the end. The park staff said it was not their responsibility although they promote these yoga classes. They made us talk with the yoga teacher to settle the dispute which was a very uncomfortable. We ended up not paying for the class, but they didn't admit to any fault although the next day all flyers and communication in the park got update with the yoga class price.
The staff is quite rude and don't admit to any of their faults and didn't made us feel comfortable. They absolutely ruined my vacations that I so much needed with their behaviour and poor sanitary conditions.
Other annoying aspect was the fact that the tent were next to a road so it was quite noise from cars at night, but also they claim to be an eco park but they put cement infrastructure all over the place.
