Saletoga Sands Resort & Spa

Extremely pretty resort with beautiful plantings, pool, and exceptionally well kept grounds. Filtered and treated water is freely available in 2 locations so no need to buy water. Serviced rooms are fit for purpose with an amazing outdoor shower. Massages are worth every tala. We even went back for seconds. Some staff are not great at understanding English but plenty are and all are very helpful. Only negative comment is that the system they use for charging to rooms is difficult to interpret if room sharing as everything is 1x and the total may be for many items with no listed name/s. They keep signed dockets but it can take some time to reconcile. Our party got assigned 2 rooms on opposite sides of the resort, but on discussing this they upgraded 1 room so we were all close. This was done for free and without question. It is just over an hour to Apia and the airport. All up I would happily recommend this resort.

Elegant spacious villas, equipped with A/C, fan, private modern bathroom, including indoor and outdoor shower. The resort has a large beautifully landscaped territory with access to the beach, which is great for snorkeling, kayaking, SUPs. The resort is within a 10 minute drive from To Sua Ocean Trench. The resort owner is a nice gentleman from New Zealand, who likes to mingle with guests at a restaurant in the evening. This is the best hotel we stayed at in Samoa, good value for money.

We really enjoyed our stay here in March 2025. The resort is nice and tidy and well maintained with easy access paths and stairs as required. The water fountains around the resort are well thought out and a great addition as you don’t need to worry about purchasing multiple bottles of bottled spring water - just take your own insulated drink bottle and you are all set. We liked our room as it was nice and peaceful in the adults only area and it was close to the main restaurant. The restaurant food was good, we ate there pretty much the whole time. The servings are quite large, good value for money but the “small bites” on the menu were still quite big. Sometimes I would have just preferred something like a muffin or sandwich etc The pool was absolutely lovely, warm, lots of seating and again, nice and tidy. The beach out the front of the resort is also really nice and good snorkeling too! We appreciated the remote location as we wanted a lazy resort holiday and the airport transfer was great. They do run daily tours and have vehicle hire at the resort if that is what you are after. We hired a vehicle for one day during our trip and did a bit of sightseeing. The fiafia night was amazing, a definite must do when you stay here. Overall we enjoyed our getaway at Saletoga Sands and you could do as little or as much as you want on your holiday

I DO NOT RECOMMEND THIS PLACE. The location of this resort is stunning, but unfortunately the experience doesn’t match the setting. While the room was spacious and comfortable with a lovely view, it quickly became clear that the resort is cutting corners everywhere — and guests are the ones paying the price. There’s no Wi-Fi in the rooms, only at the pool or reception, and you have to collect new limited-data vouchers from reception every single day. The mini fridge switches off when you leave the room because the power is tied to the key — and since you only get one key, nothing stays cold while you’re out. The cleanliness is below standard: we found baby cockroaches in the bathroom, and the taps were covered in lime build-up that clearly hadn’t been cleaned properly in a long time. I honestly don’t understand how this can be considered a 4-star resort. The TV in the room is ancient, with awful sound quality, and there’s an even older DVD player (because there’s no Wi-Fi in the room). When we tried to watch a DVD, the TV made a horrible noise — and there wasn’t even a remote for the DVD player. Breakfast was another disappointment — poorly presented, very limited, and not even fresh fruit juice, which is shocking on an island. Lunch and Dinner are a rip-off: tiny portions at premium prices for meals that were mostly awful, except for one buffet we had one night that was pretty good. Their "Asian Night" buffet was an absolute joke, the food was pretty much inedible and we paid 65 WST each. The whole place feels like it’s in the middle of a brutal cost-cutting exercise, and the guest experience has clearly suffered as a result. It’s a shame, because the setting and ocean access are absolutely beautiful — but everything else falls far short of what you’d expect from a 4-star resort.

This is a really nice resort. The rooms are nicely appointed and spacious. The grounds are kept well. The staff are friendly and helpful. The food was very good. The only negatives were 1. It's not the best place to stay as a surfer - you are generally talking about a 20-40 drive, and then having to pay for a boat trip out to the reef. Secondly, if you like internet in your room it is a real struggle, because no wifi in rooms, and if you buy a local sim card and data package, the reception is quite variable but generally very poor. So, if you don't need internet in your room, and you don't Surf, it's a great place to stay.

Resort was clean, tidy and local staff were very helpful and efficient. The pool set up is great. The owner was extremely rude - when I asked for some bedding for my son who had vomited (stay clear of the seafood pizza) she told me we should not have 4 children in our villa. When I explained I had paid for 4 and it was confirmed by email with the manager she said absolutely not, was extremely rude to her staff and told them to sort it out, then stalked off leaving me at reception wondering if we were going to have to pay for another room. Luckily the local staff were so accommodating. Food is hit and miss - the pizzas are terrible, salmon poke bowl was inedible as rice was hard and soaked in rice vinegar. The dinner specials are generally good (sweet and sour fish was dish of the holiday) and buffet night was great. It would be good if there were more salad meals for dinner, like the lunch menu, and veg options for kids otherwise it's all fried. The cultural night was lack lustre compared to other island one's, probably as there is no stage so it's just in the middle of the restaurant, but the buffet and fire dance were great. A missed opportunity is providing a packed lunch as we were out and about each day and food is hard to come by. If you have kids the lack of a complete walled off room may put you off in the villa but it is very spacious. Overall I would recommend for price and facilities, it was a shame about the the incident with the owner but otherwise the staff were fantastic.

Saletoga Sands Resort and Spa is in a stunning location on the South Coast if Upolu. The beach is beautiful and the gardens around the resort are stunning and so well kept. Our accommodation was clean, tidy and very spacious. The staff were friendly and helpful. Saletoga Sands have rental car hire sight, which was fantastic as it is in quite an isolated location. My husband and I liked the fact that it was isolated, with the rental car us freedom to explore if we wanted too.

We loved Samoa and the Samoan people. The Samoan staff at the resort worked very hard and were efficient, helpful, patient and very friendly to guests. They made our stay beautiful. The only disappointment was witnessing one of the owners berating the restaurant staff. It seems it was not a one-off. As a retired CEO I do understand the need to have your organisation run smoothly but being rude and harsh to your staff, especially in front of guests, is very inappropriate. They deserve better. The guests deserve better too.