Salon Phoenix

Salon Phoenix is what a hair salon should be. From the minute you walk through the door, everyone is friendly and welcoming. It is very evident that the staff is one big, happy family. There’s an aura of calmness, happiness, respect, kindness and love. This aura is then shared with its customers. The salon itself is always clean, organized and bright. The hair stylists are all talented and aim to please. It’s always evident that the stylists are genuinely interested in their clients. Karen has been cutting, coloring and styling my hair now for a few years and always nails the color and the cut. She also has red, natural curly hair so knows how to cut and style it which is a blessing. Every member of the staff is always a pleasure to speak with and the owner James is also very kind. I live in Staten Island but drive in to Brooklyn because this hair salon is definitely exceptional. Check them out and tell them Tricia sent you. 😉 😊

Excellent service and wonderful technicians who truly understand color placement and styling. Jennifer is my hairstylist, and she’s the best—she talks with you, listens to you, and offers great advice. I’ve been going here for years; I came in as a customer and ended up becoming friends. :)

Omg I've been going here for 2 years and a half now and they always do my hair sooo good <3 the lady with the tattoos all over her arms n neck is incredible she is perfect for all your alternative hair needs!! Can't wait to come back n get my hair dyed 😚😚 and the hair washing lady was sooo sweet she's training still so anyone who wants to try something new let her practice on you!! She's great!!

Loved my experience at Salon Pheonix. I got a hair glaze & blow out done by Liz & it came out so beautiful. Very professional & polite, I will be returning!

Loved loved loved it! Salon Phoenix and people who work there have turned into a hidden gem! Please allow them to take care of your beauty needs and spread the word. People who are so warm, genuine, and attentive deserve to be rewarded by your loyal patronage. I did myself a huge favor by finding this place. I got a cut by Sonia, Josephine washed my hair and gently massaged my scalp. Nikki (beautiful puppy dog) let me pet him. I’m coming back with treats next time I visit!

I love coming to Salon Phoenix! From the moment I walk in, I’m greeted with warm smiles and kindness. The entire team is incredibly friendly and welcoming, making every visit a truly enjoyable experience. A special shoutout to Jenifer—she always takes such wonderful care of me! Her attention to detail, skill, and passion for what she does truly shine through. She works her magic every time, leaving me feeling and looking absolutely beautiful. If you’re looking for a salon where you’ll feel pampered, valued, and walk out looking amazing, I highly recommend Salon Phoenix!

Liz was amazing ! Needed a hair cut for my daughter and I. Love the outcome ☺️☺️ Everyone was so friendly and welcoming.

I’ve been going to James since May 2022 and haven’t let anyone else touch my hair since! Every single cut and blowout I’ve received from James has been amazing, and I’ve never trusted a hairstylist more. I even travel from NJ - sometimes just for a trim! James always listens to what I want and brings my vision to life. I’ve recommended him to everyone and their mothers (literally), and everyone who’s gone feels the same way. I love love love this salon - it's warm, welcoming, and filled with talented professionals. I'm beyond satisfied and always have the best experience!

Well, here I am AGAIN, giving another review about James @ Salon Phoenix in Bklyn. I just can't say it enough! James is extremely talented, BEST HAIRCUT since the last haircut he gave me. Friendly atmosphere and James makes you feel so at ease & comfortable. He really LISTENS to what you want and he DELIVERS! I don't care that I have to travel from Queens! He's worth the trip!

Thank you for inviting me back to your salon James. I grew out my hair for the past 8 months and James was able to give me layers and the haircut I wanted. My hair finally feels good again!

In response to Jame's comments. I absolutely was a client of your salon, with you as my stylist; I first visited a few years back, found the cut acceptable, but decided at that time to go back to another salon that was more convenient for me. You talked a bit about living in NJ; your dog is always in the shop. I decided to try your salon again. I was well aware of your pricing, and had no issue with that when I made the appt as I prefer to invest in a good hair salon for myself. I mentioned the price in my initial review in order to point out that this was not a cheap salon where it would not be unexpected for service and cut to be poor. I anticipated a positive experience and good haircut, and was let down. I am certain of what I overheard you saying; you seemed to be sort of commenting to yourself, so perhaps you didn't realize that it was audible. You were at least 2-3 chairs down the aisle from where I had been seated. In any case, the problem is that this reflects a negative attitude towards clients. I realize that in any industry, those we service can get under our skin at times as we are all human. But when it seeps through into the work day, then it's highly unlikely to just be a one-off attitude. Hopefully this review can provide opportunity for reflection. My goal was to not have others go through similar experience.

Good afternoon, Today is September 30 th 2023 my daughter scheduled for an appointment in which from when we first entered not even making it through the door fully the man was very very rude and disrespectful and was definitely racist. I guess because I am Latina and it is white supremacy it is sad how I was getting scolded as if I was in an elementary school getting told to lower down my phone call as I just received it and was trying to execute the conversation. I would never recommend it. I left crying on my Birthday. The 1 star is only for the one lady that came out and apologized for her crew's behavior.

No courtesy is one thing. But, a call? I did not receive any calls from them. 1st time (to cancel)... and 2nd time for follow up. Unbelievable. But dishonesty? No you guys did not call me. I didn't get any unknown calls.. except ones that are around 12-1AM. So yeah. unbelievable.

Bad service , one of the guy workers harassed my mother as soon as I got inside telling her to lower her phone down multiple times, he didn't give her a chance to talk he was VERY rude didn't feel welcoming or comfortable for my first time coming ...

I wish I would've had a better experience with Jennifer as other reviews said they did, but I didn't. Won't deny that she did do a good job with my hair cut and blowout. She did listened to me as to what cut I wanted & how I wanted my hair to be styled. And I'm thankful she didn't do what she wanted or messed up my hair because I'm very picky to where I go to get my hair done. But to tell a client that the color we want to process our hair is "unrealistic " or high maintenance" because we already have thick and dark hair was kinda disappointing. I wasn't asking for a platinum color or to be blonde blonde lol. Didn't even showed her a picture with highlights because that IS a lot of maintenance considering I've had my years with highlights before. I've also had my hair pink and yes, even blonde and it WAS possible. I guess you just gotta a really good hair dresser to know what you're doing and how it will be done. Overall, it was an ok experience, but I don't see myself going back to this salon.

I had such a great first experience at Salon Phoenix! Firstly, I'll say that sometimes it's hard to find really good customer service in Sheepshead Bay (ahem), but even from the first phone call with Salon Phoenix, I felt so welcomed and taken care of. They're really, really nice - everyone there! They asked me to come in for a (free!) hair consultation in order to assess what the best process and treatments would be for my hair based on the look I was asking/hoping for. Pricing is very fair considering how much time they are willing to invest exclusively to you and your appointment. Jennifer C. was wonderful and very honest - she didn't push me to get anything done that day, or even that week. In fact, she told me to work on getting as much color of my remaining pink dye out over a few weeks, so that we can then transition to the best and most natural color. I felt like she was looking out for me and had my best interests in mind. Then, when the actual appointment day came, it was a blast. As mentioned, everyone was really sweet, from receptionist to assistant stylist :) They offered tea or coffee right away (and even champagne at some point, but that might be a Saturday-only thing hahaha). As if that weren't enough they also have the cutest lil dog that was clearly hard at work, going around and making everyone's day just that much better. Jennifer did a fantastic job, I was so happy with how my natural, rich chocolatey brown came out! I highly recommend them, especially if you're looking for the highest quality cut and color in the lower Brooklyn area!

Just came back from my first appointment at this place and couldnt' be happier. I just moved to the neighbourhood and was looking for a good salon that can take on my edgy short cut. I got Sonia, and she was amazing! I showed her a bunch if pictures and explained what i wanted and she got me right away. She would show me every stage of the cut and give great suggestions. Love, love, love my haircut. Its assimetrical, short bob on one side and undecut on the other. Sonia gave me exactly what i wanted and was a very sweet! I highly recommend this salon and understand other high reviews. It is clean, beautiful, staff is friendly and on point. Will be back for my balayage now :))

Happy with my cut by James. A very nice experience: lots of great advice about my hair and a cut I will enjoy as it grows out- I can tell. A very professional and positive environment (I came out feeling good about my hair and myself). They are being very careful with covid too. Everyone was wearing masks and not a lot of people in the salon at once.

I'm extremely picky when it comes to my hair--I'd been going to the same hairdresser for about 18 years but I moved to the US so I needed to find someone else. After getting a very disappointing haircut once in Manhattan I was hesitant who to choose and I came across Salon Phoenix. The location is great as it's quite close to me. I messaged them and sent them pictures about my current hair and the style I wished to have before making an appointment and they replied to my emails very fast and were really polite. I got an appointment with James who was also polite and kind and I felt like he really cared about what I was saying and he really wanted to make sure that I get what I want. He also explained many things about my hair which I had no idea about and also told me things (like what kinds of products to use, how to use them, etc.) that were super useful. Eventually he recommended a slightly different style than I usually have but when he finished my hair I was absolutely satisfied and pleasantly surprised. What's even better is that I can easily style my hair now and it's that exact style that looks fabulous even right after I get out of bed. My husband is also in love with my new hair--maybe he likes it even more than I do. :-) The salon itself was also stylish, modern and decorated with good taste. I can highly recommend this salon!

Fantastic job. Excellent, professional, thoughtful service. Grateful for the experience. Will b back.....

I've gone to a dozen places all along Avenue U for years. And every single spot had totally messed up my hair... BAD !! To the point where I've cried. I saw the wonderful reviews on this place and decided to give it a try.. mind you I've been traumatized by bad haircuts for years.. first encounter with Joe at the reception desk.. what a gem!! My stylist Sonia, she's amazing!! Mind you I have very thick wavy hair. My style is simple.. short bob haircut. She gave me EXACTLY what I asked for!!! How so many in the past have screwed up this simple cut, I can't even tell you!! Sonia, you are an angel !! Thank you soooo much for your hard work!! Trust me when I tell you, after you've had your hair done here. You will NEVER go anywhere else!! Oh, and they have snacks and refreshments. Truly a classy place without leaving you broke. The prices are beyond reasonable! Make that appointment!!!

Until my appointment with Jennifer yesterday, I would have given Phoenix a rating of 5 stars. I have been a customer for nearly 20 years. I have been so pleased with them that I trust them with my son who has sensory issues (James is his stylist). It looks like the salon was short staffed yesterday, and consequently Jennifer washed my hair in addition to the cutting and blowdrying that she normally does. She managed to get my back cold and wet from the washing on this December day, but she didnt initially own up to it, and was rude and dismissive. When i persisted, she finally blowdried my back and gave me a dry apron. She also said that she would try to rush the haircut, which is not what a customer wants to hear. The haircut ended up being very nice, but Jennifer needs to learn better people skills.

Every time I go to Salon Phoenix I am completely amazed by the cleanliness, friendliness and professionalism. My ombré transformations throughout the years are almost too amazing to believe (and for a great price). Donna is such a wonderful stylist who's work with my admittedly complicated hair, is that of an artistic genius. You will also be greeted at the door by an adorable puppy and an even more wonderful front desk staff. Don't go anywhere else for a haircut/color!

Mashallah!! I truly have traveled the world and gotten my hair done for photo shoots just about everywhere and my favorite place is Europe, until now here with Jennifer!! Really I have been recently getting my hair done in Connecticut but the 3 hour drive is too much so I came here and am so pleased everyone is so beautiful so good n knows so much. They are well educated on hair environment products n people..they are real..and genuine..I cant say enough..I am impressed and blessed..Inshallah with having found such a wonderful place in this bustling city

I've been going to Salon Phoenix for years. Even though I moved to Long Island, I still make the trip back to Brooklyn JUST to use Salon Phoenix. THis place is like going home- like family and I've never had a bad cut, color or keratin. On the contrary, I always leave there feeling so good about my very fine hair! I've done the discounted Keratin through groupon and such at other places. They do not compare in quality to the products used at Salon Phoenix which uses a premium keratin product called Cezanne. It's really worth it. I usually use James and Jenna for my services. I would, however use anyone there in a pinch. The staff is incredibly friendly and professional. The salon is spacious and immaculate. Nicky, the tiny mascot (poodle) is almost like an emotional support dog. I always try to remember to bring him a treat!

I'm one of those people who had the worst of both worlds when it comes to hair. Frizzy, thin, fine curly hair. Over the last ten years it has sustained a lot of heat damage, straightening treatments, box color and even DIY highlights. My mantra for many years was "it's only hair, it'll grow back". I was reckless with my hair. Last summer I resorted to box braids--long golden braids and I looked amazing. When I removed the braids-I notes that my hair had thinned out more. This summer, I tried the box braids again and my hair thinned out a lot more and my hair was now dry and brittle. I decided I had to cut it very short and join the natural hair movement. I went to a salon offering diva cuts. I left very disappointed. I lived with the haircut for two days then called Phoenix. From the first point of contact there was the utmost professionalism and thoughtfulness for my concerns. The gentleman told me to bring photos of cuts I was interested in, if I had any. I was scheduled an appt with James, the owner, the next day. I arrived to the salon and was greeted by a friendly receptionist who introduced herself. James ushered me to his chair and asked me questions about listened to my concerns with genuine interest. I showed him the photo of the style I wanted. He ran his fingers through my hair as we talked and I knew then I was in good hands. I had it washed and even the man who washed my hair I introduced himself and made me feel comfortable. As James worked on my hair, he was explaining what he was doing every step of the haircut. He observed how my hair curled and gave me the best haircut I ever had. I waited a week to make sure I could actually wash and duplicate what he did and I can. I received so many compliments from coworkers, neighbors and family all week. My hair looks full and healthy and very sassy. James is a hair magician and I'm lucky I found him!

I had a free two hours and wasn't sure what to do with myself as it doesn't happen often. Went on yelp, found this spot with amazing reviews, and decided to pop in on the off-chance they could squeeze me in for something. The girl at the front desk was just lovely, and so was the owner. Jenna had availability so I opted for a haircut and a blowout with her. She was super-friendly, sweet, and gave me a cut based in what I told her about my hair - one that makes me look amazing. Feel kinda silly that I didn't know about this place when I lived closer but I'll be back.

Don't be fooled with the $45 with Sonia hype. This is just to bring you into the salon and get your money. This woman cut a chunk of my hair off and curled it so I wouldn't notice. She then complemented me on how wonderful my hair is after she was done with the cut, knowing she messed up. How disgusting? I didn't notice this disaster until after I got home a washed my hair. The salon was nice and offered to have me come in to see a "master stylist" to fix it but I came there with long hair down to my lower back and left with an extremely short cut so I declined. I received full money back however I miss my long hair and now have a weird/ miserable cut.

My mom has been coming to this salon since it was called faces. While her stylist has changed she still loves going there and doing her hair. I decide to give it a go and try to build a relationship with one salon instead of randoms along the avenue. The greeting is great. They take your jacket and offer coffee or tea. The vibe is inviting where sometimes hair salons can give off a snobby feel. The salon is also very clean. My first year I was taken care of by the owner James who gave me a nice clean cut and blow out each time. More recently my visit was with Jenna who is super sweet and talented. I barely toy with my hair but I wanted to put some highlights in and she knew exactly what I needed- nothing too dramatic but something uplifting. She was professional and friendly and made my experience great.

After my previous hairstylist retired, I was really nervous to trust someone brand new with my hair. Several close friends recommended Salon Phoenix, and I couldn't be happier with my experience there! My appointment was with Jeff, who is an absolute doll. He really took the time to understand what kind of style I wanted. I came in with an inspo picture and I felt like he understood exactly what I was looking for. Jeff was very attentive and made sure I was comfortable the whole way through. All the staff there are sweet and professional. So glad I gave this place a try, I'd definitely come back here for my next cut.

Had a lovely experience. Everyone was extremely friendly and I left feeling beautiful. Hair cut my Jenna who was extremely pleasant and did an incredible job. Great ambience, extremely relaxing and there is a cute little doggy saying hello to everyone to really seal the deal. Highly recommend!

I found Salon Phoenix on yelp and was impressed by the reviews. I called at 11:30am to make an appointment for the same day and they were able to fit me in with Jenna at 6:15pm. When I arrived, the salon is very clean and staff if welcoming. I am satisfied with my haircut (cut 2 1/2 inches off and some layering), but the only issue I have is that I was charged $5 to curl my hair. I would have forgo the curling if I had been asked and notified about the charge. Jenna just went ahead and did it. If you want a happy customer, the key is to make sure they are aware of additional charges and services.

Everything about Salon Phoenix is amazing ! Jen C is the best hands down.She always does a great job on my hair,and she is always happy and full of conversation! She truly is lovely! James ,the owner,is a great guy who really cares,a great deal about his clients and the salon. Joseph and Austin are great to .it's always great talking to them. Everybody their is great and, has long has I have hair, I'll keep on going there.

I have been a client for a number of years. From the moment you walk into the salon you are greeted by a truly genuine team. The atmosphere is like going to a good friends house. Most times you'll find a selection of coffee tea water and cakes and or cookies. Before having it cut, I receive a very soothing shampoo and scalp massage. James has been cutting my hair for a number of years. He has gotten me through a number of different looks as i have lost some hair over the years. The great thing is that although I have less hair, he has been able to work to create really solid new looks that I have become comfortable with. I trust his advice and really just relax while we chat about the events of the day.

Best salon in the South Brooklyn area! My fiancee has been consistently getting the perfect haircut from Sonia. His hair is difficult to work with and she always does an immaculate job. I also got my haircut done by Sonia and my hair has not looked this good in years! She really understood what I wanted and was very detail oriented. Big shout out to the person that washed my hair as well. SO RELAXING! The atmosphere is very modern and the staff are so nice! Try Salon Phoenix and I guarantee you won't be disappointed.

A Five Star rating is an understatement of the professionalism, the creative artistry and the warmth of spirit generated by the entire staff at Salon Phoenix. I have been a customer for over 2 decades ..It is my "Go -to-get-Beautiful and Pampered " Place.!!!..Look no further for the highest quality in service, hospitality and excellence in skills..Everything about Salon Phoenix IS "THE REAL DEAL ".. Prepare to experience ONLY the very best!!

Such a fantastic experience. I had my haircut by Sonia who was attentive and very skilled. Thank you, Sonia, you've made this new mom feel great!! I met James (owner) on the way out. He was lovely to talk to. I will definitely be back!

First time at this salon and I couldn't be happier. James did my hair cut and it came out exactly as I wanted it. Everyone there was very welcoming and nice. I felt very comfortable despite the pandemic. There were few customers and everyone was nicely spaced out and wearing masks. I'll definitely be returning. Thank you James and your staff for a wonderful experience!

This was my second visit to the salon and I was reminded again why I returned! Christina was my stylist and she was extremely attentive throughout the entire process. During the consultation, she really made the effort to understand exactly what I wanted. I got the balayage with a trim with blowout. Starting by pulling up some photos and bouncing ideas off of me, she spent nearly 3 1/2 hours trying to recreate my vision. There was absolutely no feeling of being rushed and she followed up with me throughout the entire session to make sure everything was to my liking. Salon pheonix has the most attentive and friendliest staff I've ever had the pleasure of meeting by far. The entire experience feels like a mini treat to myself and let's me forget about the stresses of the day. Highly recommend to anyone that's in the location!

I Love Salon Phoenix! My wife and I both come here. I am very particular about my hair, and before coming here, I was going to the same lady for years. I was hesitant to try anything new. I was hooked by my first time. Donna knows how to cut a man's hair better than most. Everyone else here is also super nice and accommodating. A great friendly neighborhood place. And there's always fresh coffee and cookies, not to mention a cute puppy to play with while you wait. Everyone here is great, and now they are like family. The results are great, I could not imagine going anywhere else.

I've been going to Salon Phoenix for over a year. It feels very much like home there. The staff is so sweet and attentive. Whenever I call Joseph to book an appointment he does his very best to squeeze me in ASAP. The place is very clean and tidy. Jennifer is my colorist and cuts my hair. She is so very talented. She knows exactly what I want done. I have been to many colorists in my past and she is top notch. I enjoy my time there with lots of stories and laughs. Thank you for all you do Salon Phoenix!!

I really wanted to like this salon based on all the reviews I read. I made an appointment with Sonia (I believe that is her name) because there was a special with her for a $20 blowout. My hair is naturally pin straight with very little volume and I do not mind using a junior stylist because there's not much that can be messed up. I was vibrantly greeted, which is nice. However, I wasn't offered any water or any beverage for that matter like most salons do. Mind you, the lady next to me was offered water. The woman who washed my hair got water all down my back... Now for the blowout... I was wrong to think something couldn't be messed up. Sonia asked if I wanted my hair straight. I told her "I want volume and the ends to be blown out inward. Make it look nice" basically make it look like I got a blow out! What I got was a pin straight look as if I used a hair iron. My "blowout" could've been done by me. I could've air Dried my hair and used a straightener. That's what it looked like. $20 isn't a lot of $$ but i definitely didn't need to spend it. The woman next to me blew out her own hair and it looked professionally done unlike in my situation. I was going back and forth on my decision to post this review. I've decided to because I would want the salon to read it and improve.

Impeccably clean and professional! Jenna is absolutely the bomb dot com. I came to her for a blowout initially and ended up having her touch up my balayage. She is incredibly dedicated to getting you exactly what you want and I would recommend her for sure. Donna is also a rock star! She did my boyfriends hair before vacation and I can't even describe how she took my breath away! If you're looking for a VIP experience locally come to Salon Phoenix!

This salon was amazing from the staff to the services!Went in for a single process and blowout came out feeling like a million bucks!Nehia the master colorist gave me just what I wanted she was amazing!Donna also did a amazing job on all 3 of my kids 7,17and 18 My lil boy she gave him a classic but cool look My daughter she gave the perfect bang cut with some beach waves but my 17 who was very stubborn to even give this place a try after some convincing finally agreed for Donna to give him a hair cut and then a braid.The end result was amazing every one is very intuitive to what each one wants.Talk about making the client happy they did. From the moment you walk in they greet you with kindness and respect and when you walk out it's like I was going there for years thank you Salon Phoenix and staff for a amazing experience!

Just walked out of Salon Phoenix feeling like a million bucks- rather upset at myself for not discovering Salon Phoenix earlier. Not only is the salon close to home, but SERVICE was personable and amazing, love the diversity and ambiance the moment I stepped foot into the salon. Everyone (Joseph, Alyssa (sp?) & Sonia) who I spoke with were friendly and professional. Sonia was quick and to the point with my cut and very accommodating (thank you, Sonia!). In less than 30 mins, I walked out of the salon with a chic lob. HIGHLY, HIGHLY recommend and will be going back to the salon. Hopefully I will return to work soon, so that I can get dolled up and try out more services that the salon offers. Thank you again, Salon Phoenix!!m

I went to Salon Phoenix for the first time for an up do for my daughter's wedding this Saturday .The entire staff is so friendly made me feel very comfortable. Aksana was the absolute best I showed her a picture from pintrest she did my hair perfectly . I received compliments all night long on my hair .Thank You Aksana & Salon Phoenix for helping make me look great.

Went here for the first time today. From the moment I walked in the door, it was a wonderful experience. I was greeted by Nikki, the salon mascot.....Then Chris at the reception desk welcomed me. Everyone here is so nice. Christina gave me a beautiful cut and blow out. She gave me exactly what I wanted and cleaned up a pretty messy cut from the previous salon that I went to. I will definitely be coming to Salon Phoenix from now on. The salon is beautiful also. LOVED IT!!!

Donna is amazing and I trust her entirely even though it's my first time there. Top notch quality, moral support, sparkly clean environment, cute guy working at the reception. Very fair price, 41 for a haircut. Came home and my mom was thoroughly pleased which is extremely hard to achieve.

Just had my hair blowout by Sonia I absolutely Love it...will go again for sure and i will bring my friends!!

Super nice. Super fun. I love my haircut. They were really accommodating. Def will be going there more often. I love that they have a referral plan. Mention my name and you and I will get 10% off our hair cuts. Joseph is really nice. Sonia understood exactly what I wanted, but more importantly did what I wanted. Thanks guys!

Wonderful staff, very professional yet friendly! The salon is very clean and well kept. The service was amazing, would definitely recommend this place to anyone!

I needed a trim/haircut for awhile now and decided to come here on a whim. I have absolutely no regrets! Joseph, who worked the reception desk, was very pleasant to work with. I initially was thinking about seeing Christina or Donna as they have been previously mentioned with positive reviews. They both were unavailable, but Joseph was able to squeeze me in that day with James. James was great. He was very informative showing me how my hair was and explained everything he was doing. He was fun to chat with, made me feel relaxed and overall is just a great stylist. I have extremely long hair(which doesn't really hold much style) and though I only had 2-3" cut off with a few touch ups, my hair looks great! It's no longer dull, looks much healthier and has life again! Thanks Pheonix! I will definitely be back. FYI yelpers, the salon also does facials, make up, nails and has a 15% coupon for newcomers/services.

I have been going to this place for over a year. Love the decor and the friendliness of the staff. Austin washes my hair and gives a great scalp massage.James is my stylist he is a perfectionist, which is beneficial to me since my hair is fine. They offer coffee, cookies and they hang up your coat. Very happy here and my daughter is a satisfied customer as well. Never a problem parking as well.

I went for the first time today and the staff couldn't have been friendlier or more accommodating. Having my hair washed with a bit of a massage thrown in felt great. I wasn't rushed and Sonia tried to listen to my requests. While I didn't get exactly the haircut I wanted, she did a great job and in speaking to the owner James, who is very personable, I know the next time I come, (and there will be a next time), that I will. Thank you for the extras of hanging my coat, offering a drink and snack and just an overall - genuinely a pleasure to be there. For those who suffer from haircut anxiety (like me from previous bad experiences) I would highly recommend this salon. If you mention my name Valerie, we both get 10% off our next haircut.

I love this place with everyone there. Service is 5 stars whatever you want they can magically creat. Big thank you for Donna for my amazing hair color/ style!

great place to get a fresh new look with professionals knowing exactly what they are doing!

Bad hair days make for a lousy day! A big benefit you get when you have a great haircut is the good feeling you have when you look well. It's a boost to self confidence. Salon Phoenix has helped me in achieving just this and does not disappoint. The salon is clean, classy and professional. James is my stylist and has been for years. Five stars to him and his staff!