Salt Spa at The Reeds

Really disappointed in the quality of both the products and the manicure itself. The attached photos were taken half an hour after leaving the spa: you can see nail polish on my fingers, and scratches on my nails. The job looks weeks old. I told the technician to clean up around the nails, but she just barely touched up with a file. I guess a lighter color would've been a better choice, because now all this mess is easy to spot.

My husband and I loved our Romantic Getaway Package at the Salt Spa! A full day of pampering made the experience feel so special. The detoxifying mud treatment in the Turkish bath was such a fun and unique highlight, and the entire space was serene and relaxing. Tracy, Laura, and Kate were professional, attentive, and made sure we felt well taken care of from start to finish. It was definitely a splurge, but such a worthwhile way to unwind after our wedding day. We can’t wait to come back!

The staff was nice and the massage was not bad. We were not told that the spa closed at the end of our massage. We wanted to use the steam room and get a shower. The steam room was closed but I did get a quick shower. The shower didn’t work correctly. Only the handheld wand worked. None of the other shower features were working. The amenities should be available for an hour after the last service so clients do not feel rushed. The salt brine room is nice but there is a rather loud pump that goes off every few minutes which disrupts any relaxation. The ladies locker room is designed poorly. There is a very small area at the lockers to change. Only one person can fit and there is nowhere else to change. It’s also a bit awkward to be in the buff when people walk in and you are the focal point. Overall, this did not feel like a high end spa. Not worth the money and even for less money, I wouldn’t recommend it. I’m a local Reeds customer and enjoy dining and the sunset at the Reeds.

My husband and I enjoyed a couples massage. It was fabulous, as was enjoying relaxing in the salt room afterwards. We each enjoyed the steam shower, which is located in the locker rooms. The facility was very clean and welcoming. we would highly recommend!

My massage therapist, Joe was amazing! He knew exactly the right amount of pressure to use, and worked his magic hands on my lower and upper back releasing all the tension and knots! I highly recommend Joe. He was a true professional who enjoys his clients. Thanks!

I started my vacation off at The Reeds Spa. I was greeted and taken to the locker room where I enjoyed the steam room before heading to the Brine Lounge to relax before my treatment (80 min deep tissue). Both were lovely and I was excited for my massage. However, I left disappointed. My masseuse didn’t touch my arms or hands. I didn’t say to omit any areas, so I expected with 80 min to get some attention to all areas. Then, at checkout, the desk asked if I wanted to include gratuity on the card, which I did, but then the total was over $100 more than what I was expecting. After leaving and looking at the receipt, gratuity was already added on my bill and my (generous) tip was added on top! So I gave a 40+% tip on a less than stellar massage. I’m very disappointed in how this was handled. I believe there should be a “(blank) percent is already included on the bill, would you like to add anything?” Where I’m then happy to add more if necessary or wanted, but to not communicate that, then get an extra 20% on top left a very bad taste in my mouth.

I would rate my massage at a B. I have had massages all over the country and that is what I can compare it to. My wife’s experience was substandard they prepped her for a massage but she was scheduled for a pedicure. The showers weren’t working properly and there weren’t towels for her after her shower. The mistake was she was shown to the locker room but she was scheduled for a Manicure. The receptionist check in was clueless.

Wow, what a gem right in Stoneharbor. Amazing service from the time you check in all the way to check out. Angela did my facial and it was beyond fabulous They have a great locker room, steam room, lounge, salt room, all for use while you wait or after your service Will definitely be coming back for all their other services