356declanf
Google
The hotel itself: bedroom, restaurant, bar and leisure center were all lovely. The food was very nice. Most fish dishes came in a wine based sauce which would not suit everyone, myself included. The waiting service overall was poor throughout. Plenty of staff but not attentive to customers unless specifically called over. Breakfast was a bit chaotic during busy times to get a server attention. Twice we asked and never returned. Evening service in the bar even though a quiet night, was poor. Wait staff could do with training on looking out for customers rather than chatting or walking around aimlessly avoiding eye contact. Restaurant was not much better. Went up to pay as got tired of waiting for someone to come and when I added a service tip (politeness) , I was asked could I give that in cash separately. Certainly not what you would expect in a 4 star hotel.