Salvation Army's Red Shield Hotel, Mumbai

It is a hostel at a good location for travelers in Mumbai. Don't expect too much comfort, but it is still feasible for that cheap price. The staff is friendly and it is easy to meet other travelers when you stay in a dormitory.

Its Very Disgusting To Stay Here, Reception Handler Is Very Bad One, He Dont Have Manners To Talk, He Is Servant But Acting Like Hotel Owner - He Dont Need Customers he is very rudy & i wish everyone plz dont go on location of hotel, really location is good nearby all places but every other service is very dull & not at all cleanliness & service is so late & bad.... Dont ever stay out here at all its very very bad place & reception handler a boy is very very bad guy... He dont have manners & act like working in taj hotel... If anyone have his number or name plz send on in comment... Red Shield Guest House worst place...

Salvation army failed to utilise this hotel located beside The Taj palace hotel Mumbai. Rooms was very dirty,no service provide by management and the behaviour of receptionist is so vulgar. Totally disappointed. But is location is good near the sea and beside Taj hotel Bad service And bad experience 😔😔😔

The only good thing about this place is it's location. The rooms are ok but no soap, water in the room. We had to go down 2 floors to get our bottle filled. It also doesn't have restaurant as the website suggested. They do provide breakfast, bread butter jam and boiled egg. Same menu all five days. Not even variation in egg.We stayed there for 5 days but no cleaning even after telling them several times. Manager was never available. I never even saw his face. The day of checkout we requested for late check-out(we were there for treatment from nearby hospital and doctor was going to tell of we should stay or go home by 4pm)two days earlier and were told to talk to the manager who wasn't even receiving my calls. At the time of check out we were charged full one day teriff for the few hours that we stayed extra. I tried to tell them to charge half but without effect. I have a job were need to travel throughout the country. Never had such experience anywhere.

Great location in Colaba across the street from Starbucks and if you need to go anywhere in the city there’s always taxi cabs outside waiting to take you anywhere for a cheap price. The hotel itself has different types of rooms depending on price range we stayed in a private two bed room with AC which was cool. The restaurant there has good food too, they also offer laundry services and anything you could need they would be glad to help. WiFi is good rooms are clean and location is awesome. I give red sheild Salvation Army a 9/10 I definitely recommend this place.|||| -sky

We stayed in this guest house for 3 nights. We stayed in one of the non AC rooms. The guest house is old and has no internet connection but despite of this, the location is perfect. It is 2 minutes walk to taj mahal palace and 5 minutes walk to the mumbai gate. rooms and hallways are spacious, sheets are clean, toilet is clean and breakfast is included (a cup of tea, bread and butter, jam, banana and egg). If you have a lot of money to burn, go ahead and find another place. Don't expect too much on this guesthouse they will only provide you the basics-bed and breakfast. If you are a backpacker and just needed a place to stay, red shield guest house is perfectly fine.

We stayed at salvation army many times in the past while travelling and only once had a problem with bed bugs. The place has not changed in the past 15 years, hence full of great memories and nostalgic experience. We have returned again as a nearby hotel messed up our booking and needed accommodation for one night. Looked around and found very poor choices in this area for a budget of 8000 rupees for one night. The Hotel Diplomat next door (Just behind the Taj) offered the same room as the salvation army super deluxe a.c. family room (INR 3500), only with matching sheets and a price tag of INR 7650 for a night. If money is an issue you get a superb location with security and kindness for a very low price in Mumbai, however you have to compromise on comfort. We had a great time in our spacious room with our 2 kids for 1 night.|

Location is nice but room is very bad and service also poor