Sama-Sama Express Hotel KLIA Terminal 1 (Airside Transit Hotel)

I cannot thank Ruby and the team enough for their exceptional support during a recent unexpected stay. We arrived at the hotel as walk-in and were immediately accommodated with kindness and efficiency. Ruby’s compassion and quick assistance made all the difference, which greatly contributed to safe return to Melbourne. The service was not only professional but also genuinely heartfelt. I highly recommend this hotel to anyone looking for outstanding care and hospitality. Thank you for going above and beyond!

I never hesitate to stay here if I have an overnight transit at KLIA and have stayed twice this month. It is very convenient, quiet and above all clean. Staff at reception are invariably efficient and friendly, and the room has all you need for a short stay. Beds are very comfortable and the shower excellent. It is well placed for transfer to the main terminal or for the gates in the satellite terminal.

Find this hotel was challenging as the signs are largely hidden.|Check in was easy, the room was quiet and comfortable. However, we had some medicines and just couldn’t open the fridge.|Breakfast was underwhelming. Not one meat dish available. How many eggs can one eat before throwing up?! And cooked in a non-stick frying pan with a plastic stirrer. Really?! In this age.|Yet the dinner menu was extensive and well priced.|The shuttle was a godsend.|In summary, some of the services were great, others needed improving.

September 2024 One thing for sure, the hotel is inside the terminal. Need to check in and clear the immigration in order to stay for a night. The airport is far away from the city. If you have an early flight, good idea to stay here. However, fights terminals are scattered around the airport. Airport Shuttle bus services will be needed for departure. Another good reason to stay for a night for a stress free departure. It was an enjoyable overnight stay and recommended highly.

Arriving at 11pm, we were met by the reception staff. To avoid disappointment pre book as we saw two people before us were turned away as the hotel was fully booked.||As others have said, you cannot book longer than 12 hours but certainly wouldn't want to be in KLIA airside for longer.||I gave them my boarding pass and we were given a checkout time which was just over an hour prior to our next flight (08:30)||It can be quite confusing to walk up the stairs to find yourself in an airport lounge. Follow the ramp on the right and turning right through the dark wooden doors brings you to the hotel.||Because there are people constantly coming and going, you see a hive of activity with the cleaning staff working through the hours. ||Once at our room, I found it very spacious and a great place to unwind before our next flight. We even got to do a bit of plane spotting but appreciate not all rooms face outwards.||I found the soap and other items to be satisfactory and meant we could freshen up prior to our next flight. The shower was great and we got amazing pressure.||In the morning we paid for breakfast and whilst both coffee machines were broken, a sign would have saved both myself and another 3 or 4 people asking.||Breakfast was a little pricey and more than expected after reading the note in the room (so bring this down for clarification) as 6% tax is added to the final price. For 4 of us we paid 132 MYR when we were told our toddler (under 5) was free and my daughter was half price. As Malaysian ringit isn't my currency I agreed to pay as I've flown via KLIA numerous times and find it difficult to cater to my children. As we only had breakfast I cannot comment on other sittings but the kitchen were able to meet our requests in relation to the types of eggs we wanted.||Overall, it broke up our journey overnight and made us feel relaxed and ready to go the next day. Food options can be very limited in KLIA satellite and with the train not working for the foreseeable future (bus takes at least 10/20 minutes and rumour has it won't be running till June 2025) it might be worth getting the breakfast added with your room as there is hardly any western alternatives unless your happy to eat Malaysian style food or Burger king, which I appreciate may not appeal to everyone's taste and especially children.

Arrived at 2am and the staff were very friendly and provided excellent service. The room was excellent room, and was quite. This is located inside the airport, no need to leave. Just book a room and when you need to leave for your flight, can just walk straight to the gate. It took us only about 15mins to walk from our hotel room to our gate ready to board at the specified time. The hotel is located just pasted C3

I had an international flight from KLIA Terminal 1 at 8am Sunday morning. I can't use the hotel unless I have the boarding pass and clear the custom to access to Sama-sama Express Hotel. Please be aware of this condition before booking the hotel. There is another hotel - Sama-sama Hotel, KLIA, located outside the immigration/custom at Terminal 1, that is the better option for me. Not able to get the cancellation or switch from Sama-sama Express Hotel to Sama-sama Hotel on the day of check-in. Ouch, big lesson learned.

A conveniently located transit property ideal ideal for travelers with long lay over. Decent rooms with all the required amenities around five minutes walk from the center atrium of KLIA 1. The staff are friendly. You have many dining options around. Further buggies of the airport are available for transport to far gates right from the hotel entrance.