SAMBAZON Açaí Bowls Charlotte Douglas International Airport

Got a regular sized protein acai bowl. The toppings tasted fresh and I was glad they gave me a replacement topping when they were out of cacao nibs. The regular is large enough that you will feel stuffed for one person eating it, my only thought was that there wasn't enough acai/yogurt compared to the amount of toppings. Near the end it feels like you're just eating granola. Nice service, nice taste. Feels healthy for airport food

Usually a good experience. The young lady working tonight should find another job. She is too busy hiding in the corner on her cel phone than she is doing her job. Two people waiting for their orders, no one at the counter, lean over and there she is, while the beeps let her know orders are waiting. I gave up and went somewhere else.

The food is good but they are ALWAYS out of something important. I come approximately once every 3 weeks, this week they are out of large bowls. How much money is lost daily due to the incompetent ordering manager. Customer service is also very lacking.

I asked an employee whether one of the bowls was vegan or not, and she responded that it was organic, and then said that it wasn't vegan because the granola has gluten in it. I clarified that what I was asking about was if there was honey or dairy in the bowl and she was extremely rude and asked why I was asking her. Another employee said the bowl was vegan but who knows? 🤷‍♀️

Being away from my Caribbean home i longed for the sweet taste of home. Needed something healthy and so... I decided to try Coconut Mango Sambazon Acai Bowl at CLT - Sambazon 209 Avenida Gabricante North Carolina. I was surprisingly not disappointed. I loved it so much i recommended it to another customer. Thumbs up guys.

It’s like they hired any body that was looking for a job, got a bunch of frozen ingredients, and told them to scoop one of each item in a recipe and don’t look at the customer. The pictures they post definitely don’t match what you get by any stretch of the imagination.

I recently had an extremely disappointing experience with the Caí bowl stand at Charlotte Airport. The worker, who was using the same gloves to clean the floor, was going then proceeded to prepare orders without changing them. When I questioned about my order because they skipped it entirely , they provided a series of excuses instead of addressing the reality of their mistakes. To make matters worse, when I requested a refund, they only refunded the price of the bowl and not the tip I had included. When I brought this up, the staff member rudely told me that it was my problem for leaving a tip in the first place. They will be the reason I’ll never tip in my life. This level of service is unacceptable, especially in an airport where cleanliness and customer satisfaction should be top priorities. I strongly advise against purchasing from this stand until significant improvements are made.

There was foil in my drink! I could not return back as my flight was boarding.